- Vollzeit
- Festanstellung
- RIXOS
- Rooms
__jobinformationwidget.freetext.LocationText__
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF42319K
Duty Manager
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.
- Prepares and checks for VIP’s arrival and escorts guests to rooms.
- Coordinates with all departments concerned in order to maintain Front Office functions properly.
- Checks group department fit and ensure switchboard makes appropriate wake up calls.
- Handles guest complaints and other related problems and reports on the Assistant Manager’s log book.
- Assists reception, cashier, concierge and bell captain when they are busy.
- Assists with all departments in times of pressure – where reasonably possible.
- To liaise with guests and ensure high satisfaction at all times.
- To ensure that the standards of service in all areas meet the required levels.
- To deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues the Department Heads and colleagues in a constructive and clear manner.
- To check all outlets prior to opening to ensure everything is in order to ensure a smooth operation.
- To be aware of and promote all services offered at the hotel.
- To liaise well with all departments, ensuring that communication of the day’s activity is clear and understood.
- To make sure that hotel policy and the vision are followed at all times.
- To complete daily inspection of all hotel facilities ensuring a checklist is completed.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with the health and safety regulations, reporting any faults to the relevant Department Manager and entering maintenance issues in Fidelio.
- To complete a full handover with the previous and following Duty Manager communicating directly where possible otherwise full details as appropriate in the DM file and email.
- To be fully aware of the hotel’s fire safety procedures and health and safety regulations.
- To take overall personal pride in appearance and work performance.
- To make room inspection 3 rooms per shift.
- To be eye witness in case any valuable things are forgotten in safe box by the guests.
- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
- To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
- To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
- Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.
- Carry out all other duties assigned by managers and hotel management not specified in the job description
- Education: Bachelor’s Degree
- Experience: At least 5 years of experience in the industry following theoretical education.
- Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees.
- Courses and Training: Advanced theoretical and practical knowledge.
- Computer Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.).
- Skills: Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Befristung
Locations
Lake Louise
Job-Kategorie
Wellness und Erholung
Beschreibung
Rate of Pay: $18.81/hourJob Duties Include:Providing all aspects of guest service to maximize enjoyment of Lake Louise in a safe and enjoyable way.Pre-season set up of the canoe docks and post-season
Referenz
58f359ff-c256-4d79-8868-1ad9c4f3b728
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Chicago Magnificent Mile, Chicago, United States
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Chicago
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Eve
Referenz
cd51184d-00fa-444e-a184-f82e451b22a5
Verfallsdatum
01/01/0001
Gehalt
Ort
FAIRMONT HANOI, Hanoi, Vietnam
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Hanoi
Job-Kategorie
Engineering & Wartung
Beschreibung
Join our Pre-opening team and our first Fairmont in Vietnam!As Director, Engineering, you will be instrumental in orchestrating the handover and set up, from construction opening phase to the day to d
Referenz
7c9d59fe-137d-438b-9348-f7cebdadf14a
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Istanbul Taksim, İstanbul, Turkey
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Istanbul
Job-Kategorie
Talent & Culture / HR
Beschreibung
Develop and execute talent acquisition strategies to ensure the recruitment of qualified and diverse individuals.- Implement and manage comprehensive onboarding programs to integrate new employees sea
Referenz
b79e3070-7032-43b7-bcf0-349bbd631fb9
Verfallsdatum
01/01/0001
Gehalt
Ort
FAIRMONT HANOI, Hanoi, Vietnam
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Hanoi
Job-Kategorie
Finanzen
Beschreibung
Job PurposeThis position is responsible for the overall financial management of the Hotel including financial reporting, budget and forecasts preparation, as well as the development and maintenance of
Referenz
bccd1ac6-2f85-465c-8b9b-a82064e7b6cc
Verfallsdatum
01/01/0001
Gehalt
Ort
The Hoxton Vienna, Vienna, Austria
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Vienna
Job-Kategorie
Rooms
Beschreibung
What you’ll do…Unterstütze den reibungslosen Ablauf unseres täglichen Front-Office-Betriebs, indem du unser Team aus Rezeptionist*innen führst und inspirierst. Dein Ziel: unseren Gästen von der Ankunf
Referenz
0ae9fa30-c0cd-41a3-bff7-e10281f654dd
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel London Blackfriars, London, United Kingdom
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
London
Job-Kategorie
Rooms
Beschreibung
First impressions are everything! As Front Office Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with
Referenz
38ec170d-935f-4401-a6ca-ebaff1ce3007
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Chicago
Job-Kategorie
Food & Beverage
Beschreibung
The Director of Banquets will lead the day-to-day operations of the hotel’s banquet department, ensuring flawless execution of events, including weddings, corporate gatherings, and social celebrations
Referenz
b99fd699-2914-4f11-9855-681a45c14fcb
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Mumbai (Opening Soon), Mumbai, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Mumbai
Job-Kategorie
Culinary
Beschreibung
Execute culinary dishes with precision and creativity, maintaining the highest standards of quality and presentation.Work closely with the Executive Chef, Executive Sous Chef and Chef de Cuisine to en
Referenz
c93acf39-d4c3-47cc-83ba-11da4a777bd2
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Dibba Al-Fujairah
Job-Kategorie
Rooms
Beschreibung
Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular an
Referenz
b0b3f062-c650-41a5-8ec3-86a08da50dcb
Verfallsdatum
01/01/0001