Director of People & Culture

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The Director of People & Culture is responsible for assisting the General Manager with a variety of Human Resources functions. He/she is also responsible for filling all positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.  This position will oversee all aspects of human resources with a specific focus on recruitment for a 5-Star luxury hotel,  and labor relations matters related to the unions.

• Lead HR initiatives and direct the People & Culture team, while overseeing daily operations of the department.
• Assist in labor relations matters. Conduct meetings with staff and union.
• Create recruitment strategy for all levels throughout the year.
• Conduct interviews.
• Prepare and place recruitment advertising.
• Prepare and participate in the budget and forecast exercises, along with month-end duties.
• Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
• Administer the Talent Management cycle at the property level.
• Assist with the compensation strategy analysis for the hotel.
• Ensure compliance with all corporate procedures and policies.
• Oversee the HRIS system and ensure accurate data entry for payroll information.
• Respond to unemployment claims, maintain unemployment logbook.
• Maintain new hire, termination, transfer and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
• Assist with administrative duties.

• Assist in Orientation and training programs.
• Assist with special projects and plan employee events.
• Perform other duties as requested by management.

• A 4-year college degree
• At least 5 years of progressive Human Resources Management experience in a hotel.
• Recruitment experience in the hospitality field required.
• Experience in union environment required. Local 26 experience preferred.
• Previous supervisory responsibility required.
• College course work in related field helpful.
• Familiarity with and knowledge of employment laws are helpful.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must have a financial acumen
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.