Director of Operations - Tecadra Bucharest Handwritten Collection

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

About the role

Tecadra Hotel is entering a new and exciting phase of development, preparing to operate under Accor as Tecadra Bucharest Handwritten Collection, part of Accor’s boutique hotel portfolio.

We are looking for an experienced Director of Operations to lead day-to-day hotel operations and support the transition from an independent property to an internationally branded environment.

This role requires a hands-on operational leader with strong people management skills and a solid understanding of international hospitality standards.

Key Responsibilities

• Oversee all hotel operational departments (Front Office, Housekeeping, F&B, Maintenance).
• Ensure smooth daily operations and consistent service delivery.
• Implement and maintain operational procedures, service standards, and quality controls in line with Accor requirements.
• Lead, mentor, and support department heads and operational teams.
• Drive guest satisfaction and proactively manage operational challenges.
• Monitor operational KPIs and translate results into improvement actions.
• Ensure compliance with local regulations, safety standards, and internal policies.
• Collaborate closely with ownership and Accor representatives on operational priorities.

Profile & Experience

• Minimum 7 years of operational experience in the hospitality industry.
• Previous experience in internationally branded hotels is a strong advantage.
• Solid understanding of hotel operations and service excellence.
• Proven leadership and team management skills.
• Ability to manage change and support hotel growth and brand integration.
• Excellent communication and organizational skills.
• Fluent in Romanian and English is required.

What We Offer

• A key leadership role in a hotel transitioning to an international brand.
• Competitive compensation aligned with the current operational scale of the hotel.
• Opportunity to grow with the hotel as it expands within the Accor network.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.