Director of Banquets

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

What you’ll do

We are looking for a Director of Banquets to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Food & Beverage, the Director of Banquets is responsible for leading and managing the banquet team and operation. You’ll deliver high quality products and service levels while maintaining a profitable department.

• Establish, monitor, and manage budgeted revenue and net operating income.
• Develop and implement strategy for the department to achieve budgeted revenue and net operating income goals.
• Work closely with the Sales and Events teams to ensure guests expectations are met and exceeded. 
• Establish and champion SLS specific Standard Operating Procedures (SOP’s) for the department.
• Oversee all aspects of training, orientation, and development for the department.
• Monitor quality of service and product.
• Ensure that labor and expense guidelines are adhered to maintain budgeted expenses.
• Supervise and provide leadership to the team. Organize and conduct department meetings.
• Promote guest satisfaction throughout the operation. Respond to guest complaints in a timely manner.
• Manage all phases of Loss Prevention within the department.
• Prepare and submit required reports in a timely manner.
• Distinguish SLS as the industry leaders that continually improve to maintain our cutting edge.
• Monitor industry trends, take appropriate action to maintain competitive and profitable.
• Work with Executive Committee members as needed and keep them informed of departmental issues as they arise.
• Work seamlessly with brand partners and corporate partnerships.
• Promote inter-company business relations and shares best practices.
• Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws.

What we are looking for...

• 5+ years of experience in a senior food & beverage, banquets and/or catering role, preferably within a lifestyle brand.
• Resort and international experience preferred.
• You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
• You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• You have a solid understanding of local legal compliance requirements.
• You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.