Digital & E-Commerce Coordinator

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Manage product listings and promotions across online marketplaces.
• Ensure product information, descriptions, and images are accurate, up-to-date, and optimized for search visibility. 
• Monitor and report on e-commerce sales performance, providing insights and recommendations for growth. 
• Assist in executing digital marketing campaigns, promotions, and content strategies to drive online sales. 
• Support cross-sell and upsell initiatives to enhance customer engagement and maximize revenue. 
• Track advertising and marketing campaign effectiveness across digital platforms. 
• Identify opportunities to streamline processes and improve operational efficiency. 
• Monitor customer reviews and feedback, identifying opportunities for improvement in products or services. 
• Conduct market research to identify trends, customer behavior, and competitive positioning. 
• Manage social media accounts, engage with followers, and respond to inquiries. 

• Bachelor's degree or Diploma in Marketing, E-commerce, Hospitality Management, Business Administration, or a related field.

• Basic understanding of digital marketing and e-commerce concepts.

• Experience with analytics tools (Google Analytics, Google Search Console)

• Knowledge of social media platforms (Instagram, Facebook, LinkedIn) and their advertising tools

• Basic skills in Microsoft Excel, PowerPoint, and Word

• Some exposure to graphic design or photo editing tools (e.g., Canva, Adobe Photoshop) is a plus