Conference and Events Operations Manager

The Company & Hotel

We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible. 

Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International Airport. 

We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with AccorHotels.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Supervise function room set-ups and servicing to ensure client needs are being met according to specifications of function event orders. 
• Hire equipment based on requirements highlighted on event orders.
• Follow up on queries/concerns received from clients relating to servicing of functions.
• Provide food and drinks service to customers, maximising every opportunity to increase sales per person.
• Coordinate with event planners and clients to understand and meet their specific requirement.
• Oversee the execution, and breakdown of food and beverage service for various events.
• Ensure compliance with health and safety regulations, maintaining high standards of hygiene and food safety

• A strong record of building client loyalty and repeat business.
• Excellent communication, negotiation, and relationship-building skills.
• High attention to detail with the ability to manage multiple priorities in a fast-paced airport hotel environment.

What is in it for you

• Learning & development opportunities.
• Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
• Duty meals and free laundry.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.