Conference & Events Coordinator

Located in the heart of Cairns, our resort is a vibrant tropical destination featuring a stunning lagoon-style pool with a sandy beach, a dedicated children’s pool, and the city’s only swim-up bar. Just minutes from the Esplanade and city centre, and within easy reach of the Great Barrier Reef and Daintree Rainforest, we host events that make the most of this incredible location — from elegant weddings to large conferences and corporate functions.

As part of our events team, you’ll help bring these moments to life, coordinating every detail and ensuring each experience exceeds expectations. From planning and styling to execution and guest satisfaction, you’ll be at the heart of creating memories that last a lifetime. You’ll also thrive in a supportive, fast-paced environment where your creativity, initiative, and passion for hospitality are celebrated.

At Novotel Cairns Oasis Resort, every event is an opportunity to shine, and every day is a chance to grow your career in a dynamic, tropical setting.

We are looking for a Conference & Events Coordinator to join our team. In this role, you’ll take the lead in creating unforgettable events — from intimate gatherings to large-scale conferences and stylish weddings — in a fast-paced and rewarding environment. You’ll play a key role in shaping experiences that leave a lasting impression on our guests.

As the main link between clients and internal teams, you’ll ensure every detail is carefully planned and flawlessly executed. As a proud Heartist, you’ll bring passion, personality, and genuine care to every interaction, making every event truly memorable.

Key responsibilities include:

• Managing the full event lifecycle — from initial planning and coordination through to on-the-day delivery, billing and post-event follow-up
• Preparing and maintaining Banquet Event Orders (BEOs), ensuring all details are accurate and clearly communicated
• Building strong client relationships through proactive communication and outstanding service
• Working collaboratively with internal departments and on-site partners to deliver seamless, high-quality events
• Managing event invoicing and payments in line with contract terms and timelines

• Previous experience in hospitality or events, ideally within a fast-paced, client-focused environment
• Outstanding written and verbal communication skills, with the ability to build strong relationships and clearly articulate event details
• Exceptional organisational and time management skills, confident in juggling multiple events and competing priorities
• A genuine passion for creating memorable guest experiences and understanding client expectations
• A collaborative team player who partners effectively with internal departments to deliver seamless events
• A proactive, solutions-focused mindset with the ability to navigate challenges calmly and professionally

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.