- Vollzeit
- Festanstellung
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
, Dallas, United States
__jobinformationwidget.freetext.ExternalReference__
REF28048F
Cocktail Server
Region
Americas
Dieses Stellenangebot ist nun abgelaufen. Bitte sehen Sie sich ähnliche Rollen unten an...
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Take orders, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to Hotel specifications. Assist in the maintenance of the outlet area and equipment.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards (i.e., FAME, LQA guidelines).
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
- Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- Maintain complete knowledge of designated glassware and garnishes for each drink.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
- Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
- Maintain complete knowledge of P.O.S. (MICROS) and manual systems.
- Complete opening side duties:
- Fold/stack cocktail napkins.
- Stock swizzle sticks, straws, matches
- Line cocktail trays.
- Stock glassware.
- Restock supply cabinet.
- Check date on credit card imprinter at opening shift.
- Prepare bowls of bar snacks; place on tables when guest is seated.
- Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques.
- Input orders into system and ensure Bartender/Kitchen verifies transmission.
- Legibly document orders when system is down and distribute orders to respective personnel for preparation of order; follow call procedures at the Bar.
- Retrieve orders from designated areas and serve to guest's.
- Open and serve wine/champagne bottles.
- Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette.
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.
- Remove soiled wares from tables to dishwashing area.
- Present guest checks and process payments through the Bartender.
- Adhere to all cash handling and credit policies/procedures.
- Extend courteous salutations when guests leave outlet an invite them to return.
- Clean and reset tables immediately after guests depart.
- Clearly communicate last call at designated closing time to guests.
- Report tips at the end of assigned shift.
- High school graduate or equivalent vocational training certificate.
- Minimum of 18 years of age to serve alcoholic beverages.
- 1-year experience as a Cocktail Server, Food Server or Host/Hostess.
- Fluency in English, both verbal and non-verbal.
- Experience in bartending and handling cash.
- Certification in an alcohol awareness program.
- Certification of previous training in liquor, wine and food service.
- Food handling certificate.
- Certification of CPR
- Provide legible communication.
- Ability to input and access information in the property management system/computers/point of sales system.
- Compute basic arithmetic.
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Preparation of South Indian Cuisine.Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.To supervise the assigned
Referenz
5957222e-7579-4c7c-ab66-0e21cbb14d09
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Key Responsibilities:Supervision of Stewarding Team:Lead, train, and manage a team of stewards and other kitchen staff.Delegate tasks to ensure efficient operation of the department.Monitor staff perf
Referenz
be2174ba-9d22-4364-b782-9d03ffb4c299
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Referenz
05ed854f-8f20-4bd9-a0ad-8cd6c5f921ee
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Job Description To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standa
Referenz
93556912-0c5e-4ec7-92b9-5cae304696ce
Verfallsdatum
01/01/0001
Gehalt
Ort
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
M GALLERY
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Rooms
Beschreibung
Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arri
Referenz
bbc6f622-0cb6-45bf-8bfb-30e1f7865f88
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Vertrieb und Marketing
Beschreibung
This is a unique opportunity to take a product which is already something to be proud of, and drive it forward in creative and industry leading ways.A dual property role, our Director of Revenue execu
Referenz
18c987f9-e89a-40fd-9610-4246b7bac5c4
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Rooms
Beschreibung
DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERSLeading the direction and supervision of all Guest Services d
Referenz
ed118c23-c045-4483-829a-5528883cb0c7
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Food & Beverage
Beschreibung
F&B AttendantAs a F&B Attendant, you are responsible for :Ensure guest satisfaction.Maintain complete knowledge & deliver of all F&B services in accordance to hotel brand standards.Upsell and promote
Referenz
eb0c5565-86a9-4d05-8938-d5fc6a23eebc
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa & Mercure Kooddoo, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Cluster Reservation AgentAs a Cluster Reservation Agent, you are responsible for :Ensure guest reservation is in order for a flawless guest experience.Arrange itinerary, visas and activities for leisu
Referenz
2c2546c3-49da-4458-9b0e-dc44cba5b2b0
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1 specializing in South Indian cuisine to join our culinary team in Mysuru, India. As a Commis 1, you will play a crucial role in supporting our kitchen
Referenz
2d44c870-4009-4d6c-a099-1801dc018b50
Verfallsdatum
01/01/0001