- Vollzeit
- Festanstellung
- FAIRMONT
- Vertrieb und Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF36163V
Cluster Reservation Agent
Region
Luxury & Lifestyle
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
Reporting to the Cluster Reservation Manager, responsibilities and essential job functions include but are not limited to the following:
- Understand the key principles of FRHI Pricing Strategies and Revenue Management
- Handling reservation management including managing blocks, chasing rooming list from Sales team & clients, inventory management for groups, ensuring accurate billing instructions and managing group rates codes.
- To have a general understanding of Groups Management - including cut off dates, blocking and booking policies and procedures
- Maximize rooms revenue through the conversion of telephone calls into sales
- Utilize effective upselling techniques
- Understand and take reservations to support the revenue management strategies employed by Cluster Reservation Manager.
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities whenever required.
- Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory.
- Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction
- Complete understanding and effective execution of current and new RM tools, includes Opera PMS/S&C.
- Be involved in all property PMS Conversions
- Be fully conversant with all market segments and rate plans used across all distribution channels and to be flexible in sales technique through offering the right product to the right customer at the right time.
- Support the Cluster Reservation Manager with ad-hoc projects as required
- Follow department policies, procedures and service standards
- Previous Reservation or Royal Service related experience required
- Previous Opera Property Manager System experience required
- Fluency in verbal and written English and Arabic is required.
- Computer literate in Microsoft Window applications required
- Luxury hotel sales experience, having had varied market mix experience
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Richmond
Job-Kategorie
Engineering & Wartung
Beschreibung
Shift PersonThe Shift Engineer is responsible for the physical plant of the building – Boilers, Chillers, Heating, Cooling, Rooms Maintenance, Equipment Maintenance, Pools & Spa, as well as resolving
Referenz
cf4d4e27-a21d-47f1-a71b-fb9f4c9c402d
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Richmond
Job-Kategorie
Vertrieb und Marketing
Beschreibung
As Director of Sales & Marketing, your key responsibilities are to architect and steer hotel sales and marketing strategies into a new era of growth and innovation. This senior role demands a blend of
Referenz
9da0c174-0a15-4817-9d26-4bcadaa1f5de
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Wailea-Makena
Job-Kategorie
Food & Beverage
Beschreibung
Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As an In Suite Dining Server, you will be a hospitality ambassador that will connect our guests to
Referenz
a9b877fc-a89a-42e2-8866-203341243550
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Befristung
Locations
Santa Monica
Job-Kategorie
Food & Beverage
Beschreibung
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engag
Referenz
e086c610-2224-42a1-8384-c77bf51e2b7b
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Befristung
Locations
Santa Monica
Job-Kategorie
Food & Beverage
Beschreibung
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Assist guests regarding menu items in an informativ
Referenz
0345981a-9d55-455b-aae9-4dcc6ccb39f5
Verfallsdatum
01/01/0001
Gehalt
Ort
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
M GALLERY
Job-Typ
Festanstellung
Locations
Queenstown
Job-Kategorie
Food & Beverage
Beschreibung
This is an opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown, while enjoying one of the best views in town!Provide efficient, friendly and
Referenz
01d9ced3-5e71-46e7-b1be-164dc30045c3
Verfallsdatum
01/01/0001
Gehalt
Ort
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Chadstone
Job-Kategorie
Rooms
Beschreibung
As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - luggage assistance, valet parking
Referenz
a5f2c35f-61bb-461e-8ec7-5b01947ef6de
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Empress, Victoria, Canada
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Victoria
Job-Kategorie
Rooms
Beschreibung
Reporting to the Director of Housekeeping, the Housekeeping Manager plays an integral part in the hotel’s strategic repositioning as luxury hotel in all key segments. The Housekeeping Manager is respo
Referenz
f0259fe7-ae75-453f-b6c4-bc4fb909a268
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Auckland
Job-Kategorie
Culinary
Beschreibung
Our Ambassador will:To assist the Chef de Partie, Sous Chef and Executive Chef and where necessary operate a section of kitchen and ensure that food standards, preparation, presentation and cooking te
Referenz
8ff4519b-732f-45ad-96b4-13030f69ece4
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Befristung
Locations
Banff
Job-Kategorie
Food & Beverage
Beschreibung
Ready to be the face of exceptional dining experiences in the heart of Banff's breathtaking beauty? Step into the role of ambassador for our timeless Vermillion Room and ensure guests have an unforget
Referenz
a05370fd-a114-4aee-976e-2795d5b701b8
Verfallsdatum
01/01/0001