Chill#2 Cafe and Restaurant Assistant Manager

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!

As our next Chill#2 Cafe and Restaurant Assistant Manager, you will:

• Managing and guidance Chill#2 Cafe and Bar team under control and all aspects of the daily running, while on shift, to ensure a smooth operation and the highest level of guest satisfaction.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used in Chill#2 Cafe and Bar.
• Attend and actively participate in Food and Beverage meetings respecting the confidentiality of issues that may be discussed formally or informally.
• Assist in the preparation of monthly Chill#2 Cafe and Bar reports, commenting on key performance indicators and action taken to keep on target.
• Prepare weekly and monthly forecasts for Chill#2 Cafe and Bar and roster staff accordingly.
• Demonstrating product and business knowledge.
• Contributing to the development of the department sales and marketing plan.
• Ensuring the organization and quality of customer service, optimizing sales and enhancing the department’s growth.
• Initiating and overseeing new projects, ensuring their successful implementation and monitoring results.
• Coordinating, training, supervising and leading the team to improve sales and service quality.

What We’re Looking For:

• A warm, friendly personality and a passion for hospitality.

• Supervisory or team leader experience in hospitality.

• Confidence to manage shifts and work independently.

• Strong communication skills and a natural problem-solver.

• Flexibility to work weekdays and weekends.

• A calm, organised approach under pressure.

• Excellent communication with both guests and the team.

Why Join Us?

• Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
• Flexible rota.
• Discount Card for Accor Hotels Worldwide.
• Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
• Opportunities for career growth and international development.
• Apprenticeship opportunities.
• A one-night stay experience to help you understand guest needs.
• A supportive work environment with an engaging team culture.

A little more information:

Interviews for this role will begin on February 1st, with the aim of having a start date by the end of February or early March.

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

By joining us as a Chill#2 Cafe and Restaurant Assistant Manager, you will become part of a friendly team of 40 talents.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing…

By working at the Ibis Cambridge Central Station, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.