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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF90770Q

Butler - Elysium Resort

Region

Luxury & Lifestyle


Company Description

Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. 

Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast. 

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay. 


Job Description

Are you a confident, vibrant and energetic personality with a passion for crafting unforgettable guest experiences?

We are seeking exceptional Resort Butlers who live and breathe personalised service and thrive on creating magical, unscripted moments for our guests. This is not a traditional hospitality role. This is an opportunity to redefine luxury through genuine connection, creativity and heart.

Key Responsibilities

This is a dynamic, front-of-house role involving:

  • Enhancing and shaping the Guest Experience
  • Acting as the key point of contact for guests and their families throughout their stay
  • Building strong guest relationships and detailed guest profiles
  • Curating bespoke experiences and personal touchpoints
  • Walking the resort daily, mingling and proactively checking in with guests
  • Strong food & beverage knowledge, including beverage preparation
  • Identifying opportunities to surprise, delight and create “wow” moments
  • Assisting guests with information, requests and special arrangements
  • Multitasking in a fluid environment while maintaining exceptional attention to detail
  • Showcasing creativity, artistry and strong local knowledge

Qualifications

  • Naturally warm, personable and intuitive
  • Exceptional communication and customer service skills
  • High level of creativity and emotional intelligence
  • Flexible to work weekends, evenings and public holidays
  • Immaculate grooming and presentation standards
  • Passionate about luxury service and creating unforgettable guest journeys

Additional Information

As part of Accor, one of the world’s leading hospitality groups, we offer global career pathways, exclusive Ambassador benefits, and access to industry-renowned training through the Accor Hotels Academy.

We offer:

  • Discounts off food & beverage at Accor properties worldwide
  • Generous Accommodation discounts at over 4,500 Accor properties across 110 countries.
  • Professional Training and Development through the Accor hotels academy
  • Work, travel and promotion opportunities across the Accor Brand
  • A commitment to diversity and inclusion, with a focus on attracting and promoting diverse talent.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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