Building Maintenance Operator (Full-Time)

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Responsible for troubleshooting, repairs, and maintenance of all systems and equipment within the hotel. The Building Maintenance Operator will carry out troubleshooting and minor repairs of the hotel’s mechanical and electrical systems, primarily in guest and public areas as required to ensure total guest satisfaction.

• Responsible for troubleshooting and carrying out minor repairs to all equipment, related to the chilled water system, potable and non-potable water systems, steam lines and heating water systems, kitchen equipment, laundry equipment, and the HVAC systems.
• Shall respond to guest requests from Royal Service to carry out repairs and maintenance in guest rooms and public areas including, but not limited to, toilets, bathtubs & sinks, a/c units, TV, remote controls, windows, furniture, switches, receptacles, light bulbs etc..
• Responsible for maintaining all work areas, mechanical and electrical rooms in a clean and safe condition.
• Responsible for coordinating with others to maintain an adequate stock of supplies and parts such as needed for day-to-day maintenance.
• Shall work in compliance with codes and Ontario’s Occupational Health & Safety Act.
• Respond to Royal Service Calls, work orders, and emails in a timely manner as requested and ensure they are all completed as required.
• To attend training courses, workshops, seminars, or schooling to ensure that you are kept up to date and current on all technology related to your job.
• Performs other related duties as assigned.
• Will work weekends, holidays, and shift work as scheduled.

• Excellent guest service and be able to communicate in the English language
• Five (5) years of experience in a similar role
• Working knowledge of the HVAC, mechanical, and electrical systems within the hotel
• Ability to work shifts
• Ability to carry out troubleshooting and minor repairs of hotel systems
• Knowledge of WHMIS & OHSA

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout the shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs, and ramps

What’s in it for you? 

• Starting Rate of Pay: $34.97 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.