Botanist Restaurant Manager

Be at the forefront of culinary innovation and luxury service as the leader of Botanist Restaurant. A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.  Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences. 

Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver 
• A competitive salary starting at $ 77,500.00
• Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
• An award-winning restaurant in a Food & Beverage division that promotes growth, cross-training and career development opportunities
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Complimentary meal through our Colleague Dining Program
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements
• One free stay through our BE OUR Guest Program, in addition to an Employee discount card that provides up to 50% discounted rate for travel in 5100+ ACCOR hotels in over 110 countries worldwide

What you will be doing:

• Reporting to the Restaurant General Manager, you will be overseeing all aspects of service in Botanist Restaurant & Bar.
• Provide warm, sincere and engaging service ensuring we manage and foster the guest relationship
• Ensure Botanist consistently reflects the ambience and service standards set by the leadership team
• Ensure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching.
• Assist the General Manager by motivating, leading, coaching and monitoring the performance levels of all team members
• Balance operational, administrative and Colleague needs while maintaining floor presence
• Upholds the highest standard of internal and external customer service at all times
• Ensure Botanist is operating within the standards of a Forbes five-star venue
• To be involved in and aware of the Vancouver culinary environment including competitors, partners and trends.
• To contribute and focus on daily growth of the operation though awareness and understanding of LQA and EES
• Work together with the culinary, service, and stewarding team to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Attend and participate in the daily Food and Beverage meetings and conduct daily shift briefings
• Performs daily checks on staffing level, quality control, maintenance and cleanliness for all outlets
• Maintain high staff morale and team spirit within the department
• Follow up on guest complaints and share all guest comments with staff
• To be Health & Safety conscious and actively involved in maintaining a safe work environment
• Performs any and all other tasks as assigned by management
• Develop training programs for Botanist to ensure the continuous growth.
• Participate in the training and coaching of new and existing team members within Botanist as well as assisting the outlets
• Maintain adequate staffing levels throughout the year
• Adhere to the budgetary guidelines established for the restaurant (labor, productivity, revenue and expenses)
• Create and innovate new ideas and promotion to generate revenue
• Other duties as assigned

Your experience and skills include:

• Minimum of 3-years’ experience in luxury-level restaurant operations as a Restaurant Manager or General Manager.
• A deep understanding and passion for the Vancouver culinary scene, and being a trend-setter in the market.
• Forbes five-star and/or Michelin rates dining experience strongly preferred.
• Previous experience in a revenue-generating role
• Problem solving & decision-making skills; analytical and highly detail oriented.
• Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages.    
• Proven successful financial performance of restaurant under their operation.
• Excellent interpersonal & communication skills; service oriented and a team player.  
• Strong computer skills (Outlook, Word, Excel and MS Office software required, Opera Sales & Catering, Open Table and In Design an asset)
• Strong business writing and communication is essential
   

Your team and working environment:

• We're seeking talented, passionate and energetic people to join our team. If you love food, drink and engaging with people, we'd love to hear from you.
• Join our team and be part of an award-winning, Michelin recommended Hotel

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS