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  1. Teilzeit
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Mövenpick Cairo Media City, 6th of October City, Egypt

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REF54702B

bellman

Region

MEA SPAC


Company Description

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 


Job Description

  • Greet guests warmly and professionally upon arrival and departure.
  • Assist guests with luggage handling, including loading and unloading luggage from vehicles.
  • Transport guest luggage to and from guest rooms.
  • Provide information about the hotel and local area, including dining options, attractions, and transportation.
  • Answer guest inquiries and address their concerns promptly and courteously.
  • Assist with guest requests such as arranging transportation, making reservations, and delivering messages.
  • Maintain a clean and organized bell desk and luggage storage area.
  • Assist with valet parking services (if applicable).
  • Assist with setting up and breaking down meeting rooms or event spaces as needed.
  • Ensure the safety and security of guest belongings.
  • Proactively identify and address guest needs.
  • Resolve guest complaints and issues effectively and efficiently.
  • Strive to exceed guest expectations at all times

Qualifications

  • Excellent customer service skills
  • Strong communication skills
  • Ability to work well under pressure
  • Physical fitness, as the job involves lifting and carrying luggage
  • Positive and friendly attitude
  • Professional appearance and demeanor
  • High School Diploma or equivalent.
  • Previous experience in the hospitality industry preferred, but not always required.
  • Excellent customer service and interpersonal skills.
  • Strong communication and interpersonal skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Ability to lift and carry heavy luggage.
  • Ability to stand for extended periods.
  • Professional appearance and demeanor.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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