Assistant Manager - Reservations

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

• Consistently offer professional, friendly, and engaging service
• Support the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followed
• Manage and coordinate all group and individual reservations
• Maintain close liaison with the Sales, Conference, and Accounting teams
• Produce daily, weekly, monthly and quarterly reports as required
• Attend pre-convention meetings and revenue management meetings as required
• Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
• Conduct regularly scheduled departmental meeting
• Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
• Balance operational, administrative and Colleague needs
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned

• Previous leadership experience in a similar role required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Strong communication skills in English language
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Oral and written fluency in English