Assistant Housekeeping Manager

Step into paradise at the 5-star Mövenpick Resort Waverly Phu Quoc – the fun-filled destination for lifestyle escapes. Whether you are looking for a family adventure, a romantic getaway or a group incentive trip, you will find everything you need right here at our family-friendly resort in Phu Quoc.

All 305 rooms have been designed in a contemporary style using a subtle blend of soft, refreshing tones and an element of natural touches. The private balcony overlooking to the ocean is where you enjoy the spectacular sunset.

Our culinary team invites you to embark on a culinary journey by exploring the restaurants, bars offering our signature dishes, innovative cocktails and “Chocolate Hour“. Immerse in the pool, have the ultimate fun with Foam Party or unwind with a massage and simply enjoy the tranquil surroundings. We can guarantee that you will have a memorable island experience when staying with us.

Mövenpick Villas & Residences Phu Quoc are located within the Mövenpick Resort Waverly Phu Quoc and guests can enjoy the facilities throughout the complex. Our 79 villas with private pool & 329 spacious residence apartments, fridge & private balcony are the place for people who enjoy their holiday in style!

At Mövenpick Resort Waverly Phu Quoc, we make moments.

• Constantly remind and meet with all Housekeeping staff importance of Standard Operating Procedures for all areas of responsibility.

• Ensure that all auditing and reporting standards are conveyed to staff and adhered to

• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

• Conduct quality control inspections of all areas of the hotel and share results with the team

• Work with Engineering to maintain areas of the hotel to the highest standards.

• Conduct daily briefings and monthly meeting with all Supervisors with Senior Executive Housekeeper/Housekeeping Manager

• Coordinate with outside contractors relating to his/her department ensuring that they follow all hotel policies

• Assist in overseeing the operations of Laundry and Linen, Flower and Decoration, Mini Bar

Team Management

• Interview, select and recruit Housekeeping employees with final approval from the Executive Housekeeper.

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind-anticipated business.

• Prepare monthly report for monthly attendance in preparation for payroll

• Assist in monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues.

• Manage organization and cleanliness of departmental areas by conducting daily walk through

• Perform other duties assigned by the Management

• Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Proficient in English

Minimum 2 years of experience in an equivalent/similar position