Assistant Chief Security

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

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Pullman Ciawi Vimala Hills Resort Spa & Convention is a premium 5-star retreat sprawled across 14 hectares. The hotel is designed to immerse guests in breathtaking natural vistas and unrivaled tranquility. Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference. As one of The Best Resort in Asia, the hotel offers 208 opulent rooms and 19 villas, 4 restaurants and bar, meeting rooms and convention centers, spa, entertainment and activities area.

Job Description – Assistant Chief Security

The Assistant Chief Security supports the Chief Security in managing and supervising all security operations to ensure the safety and security of guests, employees, assets, and hotel premises. This role assists in implementing security policies, procedures, and emergency response plans while maintaining compliance with hotel standards, brand guidelines, and local regulations. The Assistant Chief Security also plays a key role in team supervision, incident handling, and preventive security measures.

Key Responsibilities

• Assist the Chief Security in overseeing daily security operations across the hotel premises.

• Supervise and coordinate security team members to ensure effective coverage and performance.

• Ensure strict implementation of security policies, procedures, and standard operating guidelines.

• Monitor CCTV systems, access control, patrol activities, and incident reporting.

• Respond promptly and professionally to security incidents, emergencies, and guest concerns.

• Assist in conducting investigations related to incidents, losses, or policy violations.

• Support the development and implementation of emergency response plans, including fire, evacuation, and crisis management procedures.

• Coordinate with local authorities, police, and emergency services when required.

• Conduct regular security briefings, training, and drills for the security team.

• Ensure compliance with health, safety, and occupational security standards.

• Prepare security reports, logs, and documentation for management review.

• Act on behalf of the Chief Security during their absence as required.

Qualifications

• Minimum 4–6 years of experience in hotel security or a similar environment, with at least 2 years in a supervisory role, preferably in a 4- or 5-star hotel.

• Strong knowledge of security operations, emergency procedures, and risk management.

• Experience in handling investigations, incident reporting, and crisis situations.

• Good command of English (spoken and written).

• Strong leadership, communication, and interpersonal skills.

• Ability to remain calm and decisive under pressure.

• Familiarity with CCTV systems, access control, and security technologies.

• Physically fit and able to work flexible shifts, including nights, weekends, and public holidays.

• High level of integrity, discipline, and professionalism.