Accounting Clerk

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The Accounting Clerk is responsible for assisting the Finance team in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Raffles Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the duties include supporting accounts receivable, accounts payable and reconciliation, income audit, and acting as cashier to verify receipts and deposits.

• Perform clerical work, creating and maintaining spreadsheets
• Review Income Audit report daily
• Prepare accounts payable invoices for processing.
• Process accounts payable payments weekly via financial systems.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
• Collect and reconcile vendor statement on a weekly basis.
• Monitor, prepare, and communicate financial reports in accordance with Raffles Hotels required due dates.
• Perform general cashier duties for the property.
• Liaise with the accounting support team in charge of processing AP invoices and month end process.
• Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Finance Department.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience

Education & Experience: 

• College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel required)
• Previous accounting experience preferred
• Knowledge of PMS Opera Cloud preferred

Physical requirements:

• Long hours sometimes required.
• Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.

• Hourly Wage: Intro rate at $28.80 - wage after 90-day probationary period at $32.00
• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical, dental, vision and life insurance. 
• Personalized development opportunities across Accor's extensive brand portfolio.  
• Ability to make a difference through our Corporate Social Responsibility activities