Restaurant Manager - Fine Dining

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Key Responsibilities:

Operational Excellence

• Supervise the daily restaurant operations, ensuring smooth service and guest satisfaction at all times.

• Maintain high standards of food quality, service, cleanliness, and ambiance in line with Fairmont brand standards.

• Monitor guest feedback and implement corrective actions when necessary to ensure consistent guest satisfaction.

• Coordinate with the culinary and bar teams to ensure menu consistency and timely service delivery.

• Ensure compliance with all health, safety, and hygiene regulations.

Team Leadership & Development

• Lead, train, and motivate the restaurant team to deliver personalized, anticipatory service.

• Conduct daily briefings and regular training sessions to reinforce product knowledge and service excellence.

• Evaluate staff performance, provide feedback, and support career development plans.

• Promote teamwork and ensure open communication within the department.

Financial Management

• Monitor and control operational costs while maximizing revenue and profitability.

• Assist in creating budgets, forecasts, and P&L analysis for the restaurant.

• Implement effective strategies to achieve financial and guest satisfaction targets.

• Manage inventory, ordering, and cost control for beverages, linen, and supplies.

Guest Experience

• Create memorable dining experiences through attention to detail, genuine hospitality, and personalized interactions.

• Handle guest complaints or special requests promptly and professionally.

• Build strong relationships with repeat and VIP guests to enhance loyalty.

Administration & Coordination

• Prepare and analyze daily, weekly, and monthly reports on operations, revenue, and performance.

• Coordinate with other departments (Kitchen, Events, Housekeeping, Front Office) to ensure seamless guest experiences.

• Support marketing initiatives, promotions, and special events to drive restaurant visibility and business.

• Degree or Diploma in Hotel Management / Hospitality / F&B Service.

• Minimum of 3–5 years of experience in a fine dining or luxury restaurant in a leadership role.

• Excellent knowledge of food and wine pairings, fine dining service standards, and guest relations.

• Strong leadership, interpersonal, and communication skills.

• Proficient in restaurant management systems (e.g., Micros, POS, and Opera).

• Fluent in English (additional languages are an asset).

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.