Meetings & Events Manager

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We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at our London Hotel! We have 534 bedrooms and 13 meeting rooms, including a bar, restaurant and breakfast area.

You will be leading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers.

You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.

This role requires proven record of accomplishment in sales and event planning.

We are part of a global brand of 145+ hotels worldwide and part of Accor, Europe’s Largest hotel company with 5000+ hotels.

Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques.

• Diary Management to ensure the Business on the Books is the most profitable for the hotel
• To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
• To co-ordinate meeting organiser and client show rounds to hotel
• Ensure all enquiries are dealt with promptly and in line with Accor standards
• To collaborate with Senior Management towards the sales/revenue strategy for each level of demand.
• To participate in the weekly sales meetings, ensuring agreed outputs & activities take “total revenue” into consideration
• To participate in client events in the hotel in conjunction with sales department
• To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
• To motivate and focus the team on the delivery of customer service and achievement of department & Hotel objectives being a role model to the team

Key Skills and Behaviours required:

- Must have Right to Work in the UK

- Organisation and time management skills

- Strong leadership qualities

- Strong communication skills both written and verbal

- Administration and problem solving skills

- Driven towards maximising sales and meeting departmental budgets

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing…

By working at Novotel & Ibis London Excel you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

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