Director of Sales

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

What You Will Be Doing:

As Director of Sales, you will lead and inspire the sales team to achieve and exceed revenue goals across group, catering, and business travel segments. Reporting to the Director of Sales and Marketing, your responsibilities include:

•    Lead, coach and motivate the sales team to consistently exceed group, catering, and business travel revenue goals set by the General Manager and Director of Sales and Marketing.
•    Achieve and surpass personal sales targets on a monthly, quarterly, and annual basis.
•    Collaborate with the sales team to grow REVPAR market share and enhance overall hotel performance.
•    Participate in discussions and provide strategic recommendations for rooms yield management.
•    Ensure the group and business travel sellers have the tools, resources, and guidance needed to exceed their goals.
•    Leverage the GSO network to maximize production from key accounts.
•    Contribute to the development of annual business and marketing plans.
•    Assist in building and forecasting the annual budget.
•    Actively participate in business reviews and customer appreciation initiatives.
•    Serve as a proactive member of the Revenue Maximization Team.
•    Collaborate with the Director of Sales & Marketing and Director of Revenue Management to create and implement sales action plans and monthly transient forecasts.
•    Assist in generating accurate group sales forecasted revenues.
•    Work closely with Sales and Marketing to maximize promotions across marketing and social channels.
•    Assisting managers with proactive account prospecting, solicitation and development via telephone, networking, personal contact, outside calls, correspondence, email and other means of communication.  
•    Encourage and drive entertainment both in-house and off-property and maintain thorough follow-up methods.
•    Represent Hotel at trade shows, civic/business functions, industry-related associations and other events to promote the hotel and/or region.
•    Attend and, in some cases, run weekly meetings, to include, but not limited to: sales meeting, Resume and Department Head Meetings.
•    Ensure rate quotes and concession negotiations for room contracts remain within established parameters.
•    Contribute strategic ideas to advance business objectives and drive departmental improvements, with the ability to execute projects from concept to completion.
•    Help conceptualize and transform site inspections into high-impact sales moments through personalization, seamless execution, and strategic positioning of the hotel’s competitive advantages.
•    Ensure the delivery of exceptional, professional, and courteous service to all accounts.
•    Serve as the key liaison between Sales and Operations, ensuring seamless communication, alignment, and flawless execution of all client programs and events. 
•    Adhere to all Fairmont Opera Sales & Catering standards, procedures, and trainings.
 

•    Minimum of 6 years of experience in a group sales management role, preferably within luxury hotels.
•    Proven ability to plan, organize, and execute sales strategies effectively.
•    College degree or diploma in Hotel Administration preferred.
•    Flexible availability, including occasional long hours and weekends.
•    Capable of light physical work (lifting 10 lbs. frequently).
•    Strong ability to work independently in a fast-paced environment while remaining assertive, professional, and positive.
•    Proficient in Property Manager, Opera Sales & Catering, MS Word, and Excel.
•    Knowledge and experience in posting professional marketing material online preferred.
 

What is in it for you:

• Competitive salary and flexible benefit plans
• Generous PTO allowances
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like  WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer.  We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.