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  1. 全职
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  3. 餐饮
  4. ACCOR

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Mercure London Bloomsbury Hotel, London, United Kingdom

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REF87839G

Breakfast Supervisor

Region

Europe and North Africa


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

Key Responsibilities

Guest Experience & Service

  • Welcome guests warmly and ensure prompt, friendly, and professional service.

  • Respond to guest inquiries, requests, and complaints with efficiency and courtesy.

  • Ensure buffet and dining areas are clean, well-stocked, and attractively presented at all times.

  • Monitor the quality, freshness, and temperature of breakfast items.

Operations & Supervision

  • Oversee the setup, operation, and breakdown of the breakfast shift.

  • Supervise, guide, and support breakfast staff, including servers, hosts, and buffet attendants.

  • Assign daily tasks and ensure all team members meet service standards.

  • Coordinate with the kitchen team to maintain steady food flow and resolve any service issues.

Health, Safety, & Compliance

  • Ensure all food handling, sanitation, and safety standards are strictly followed.

  • Conduct regular checks of buffet items, equipment, and dining areas for cleanliness and safety.

  • Ensure compliance with food hygiene regulations and company Policies & Procedures.

Inventory & Administrative Tasks

  • Assist with ordering, receiving, and inventory management of breakfast supplies.

  • Monitor waste and portion control to reduce costs.

  • Prepare daily shift reports and communicate key information to management.

  • Participate in staff training and development.


Qualifications

  • Previous hospitality or food service experience required; supervisory experience preferred.

  • Strong leadership, communication, and interpersonal skills.

  • Ability to multitask and work effectively under pressure.

  • Knowledge of food safety regulations (e.g., HACCP) is an advantage.

  • Strong attention to detail and commitment to high service standards.

  • Ability to work early mornings, weekends, and holidays as required.


Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 

What We Offer

  • Competitive pay and staff discounts

  • Opportunities for training and career development

  • Supportive team culture in a dynamic environment

  • Meals on shift and staff social events

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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