Assistant Director of Housekeeping

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Assistant Director of Housekeeping

The Assistant Director of Housekeeping at Fairmont Chateau Whistler is responsible for leading, developing, coaching and training a diverse team of Housekeeping leaders and colleagues. This involves working as a team, in partnership with the other Housekeeping leaders and Director of Housekeeping, to achieve the departmental vision and goals, all while ensuring the wellbeing of our colleagues!

Salary Range: $72,000 - $75,000 per year, dependent on skills and experience

Job Duties Include:

• Establish goals, measurements and results for the department along with the Director of Housekeeping
• Promote high morale through recognition and removal of identified barriers, organizing and participating in colleague recognition events
• Responsible for coaching, developing and managing the performance of the Housekeeping team
• Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
• Track and address all guest comments and concerns
• Monitor labor costs while ensuring effective resource scheduling, vacation planning and department productivity
• Effective everyday communications, including performance management; running daily briefings and participation in Hotel operations meetings 
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
• Enhance and monitor department environmental initiatives and recycling programs
• Communicate effectively with the Maintenance department regarding guest rooms and public areas
• Conduct regular inspections and Standard Audits of sections and guestrooms.

• 2-3 years (minimum) in a Managerial position in Housekeeping or Front Office
• Experience with HotSOS/REX Program (an asset)
• Proficient in MS Office and Property Manager
• Proven ability to lead and motivate a large team successfully

Job Perks & Benefits:

• Subsidized leadership accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whistler-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com

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