- Integral
- Permanente
- Finanças
- ENNISMORE
__jobinformationwidget.freetext.LocationText__
Melbourne, Australia
__jobinformationwidget.freetext.ExternalReference__
REF4224X
Hotel Accountant
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
We are looking to hire a Hotel Accountant to Join Hyde Melbourne
The Hotel Accountant is responsible for the accurate and professional management of all debtor accounts for the resort, ensuring timely reconciliation and effective communication with stakeholders. This role is pivotal in maintaining accurate accountability for all daily revenues received by the hotel and ensuring strict compliance with operational procedures. Additionally, the Hotel Accountant is tasked with maintaining detailed subsidiary records of various General Ledger accounts, providing comprehensive analysis to support audits and tax requirements. Through meticulous financial oversight, this position contributes to the overall integrity and efficiency of the resort's financial operations.
Accounts Receivable
General
- Oversee the adherence to the Ennismore Credit SOP.
- Ensure invoices are emailed or mailed within 24hrs of checkout.
- Ensure accurate weekly/monthly accounts are issued for agreed contracted business meeting deadlines and compliance to preferred invoicing method.
- Ensure account queries are resolved promptly.
- Reconcile receivable accounts where discrepancies are evident.
- Follow up promptly short payments, and over payments and process regular requests for refund.
- Issue monthly statements within a week of each new month and follow up on overdues.
- Reconcile credit cards on a daily basis.
- All adjustments required to be made to AR accounts must be posted via Opera. An adjustment voucher to be raised with full detail and supporting documents and approvals attached.
- Review City Ledger daily for correct posting of charges and take corrective action where necessary.
- Process correct and timely transfer of folios in Opera from the Front of House system to Accounts Receivable.
- Follow up on any queries relating to room rates, authorization vouchers/LOA.
- Process correct and timely payments to the AR ledger in Opera.
- Advise the DOF or ADOF of any anomalies or Forced Credit situations. Be alert for potential bad debts or credit risk situations.
- Provide required reports for office records, head office reporting, etc. .
- Liaise with Front Office, Reservations and Conference & Catering regarding enquiries, PM follow up, rate disputes etc and Open Folios.
- Undertake any assigned duties as requested by the Director of Finance or other senior Hotel Management.
Applying Payments
- All AR payments including direct debits to bank account and credit cards payments to be applied daily.
- Calculate and accurately process relevant TAC or card commission expense and the GST input credit.
- Promptly investigate all credit card disputes liaising with Front Office and the Merchant provider as required.
- Unapplied payments or short payments are to be investigated as soon as possible.
Refunds
- Collate all necessary paperwork to justify credit card refunds or debtor account refunds. Obtain approval from the DOF, ADOF or GM prior refunds are processed. Maintain a paper trial.
Credit Applications and Credit Control
- Manages receivables to avoid forced credit or credit risk situations and take steps to ensure correct procedures are followed at all times by all departments to limit risk to the Resort with processes in place to limit potential bad debts.
- Process applications for credit facilities for companies, groups and functions. Open new AR accounts in Opera once approved by DOF.
- Prepare a review of credit worthiness of existing clients on an annual basis updating the Credit Report for DOF/ADOF sign-off.
- Liaise with Reservation/Front Office and Banquets/Catering Departments to ensure credit arrangements are in line with the hotel's credit policy.
- Review and ensure credit is extended only up to pre-approved credit limits.
- Monitor the special billing arrangements for groups and conventions to ensure that postings are in line with customer requirements.
Travel Agency Commission
- Ensure that all travel agency commission payments are processed on a weekly basis by AR and Reservations through Fastcom.
- Ensure that checks are properly made to confirm commission is payable.
- PCO commission promptly processed with appropriate paperwork and review. Ensure EFT payments aren’t issued until the business has been fully paid.
End of Month & Credit Meetings
- Review provisions, write-offs and other monthly adjustments prior to month end with the ADOF and ensure adequate provision is raised in the GL for possible bad debts.
- Provide TA commission accrual figures at month end to the ADOF for accrual.
- Prepare management reports for month end analysis as required.
- Conduct monthly Credit Meeting with Sales & Marketing, Events, Front Office and Reservation departments highlighting monthly performance, bad debts, PM Accounts, Open Folios and discuss any accounts causing concern for follow up.
- Draft and email minutes to necessary stakeholders.
Other
- Provide training in related financial policies and procedures for Front Office, F&B and other departments as relevant to Accounts Receivable.
- Maintain a good relationship with Front Office, Reservations and Conference & Catering to be able to resolve enquiries, PM follow up, rate disputes etc.
- Train and supervise other Finance staff working in Accounts Receivable to ensure job functions are being fulfilled.
- Train and develop within Finance with the Director of Finance and Assistant Director of Finance and with other team members to assist with daily/weekly/monthly tasks.
- Secure all Debtors information including credit card numbers and not release such information to other parties.
- Facilitate in the smooth running of the Finance department by assisting as required.
- Undertake any assigned duties as requested by the Director of Finance or other senior Hotel Management.
Income Auditor
Rooms
- Prepare and distribute the Daily Revenue Reports to the Resort & F&B Lead Team and Outlet Managers
- To review all paid-outs, revenue adjustments, rebates and allowances for reasonableness, properly approved with supporting documentation, and to report any deviations from hotel policies and procedures.
- Review on a daily basis the Night Manager’s report:
- Guest in-house rate check report, variance must be explained by Front Office
- Complimentary and House Use room to come with appropriate supporting document
- Guests checked out with open paymaster accounts (Guest Ledger)
- Guests in house with credit limit exceeded (High Balance Report)
- Payment and Revenue adjustments
- Check market segment report
Food & Beverage
- To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent reports, as necessary, for hotel management.
- Audit F&B outlet checks void for explanation and approval by the Outlet managers or Assistants.
- Review all house use and entertainment checks, ensure that they are properly signed.
- Investigate all discrepancies and make necessary adjustments (if any).
Other
- Ensure that the Guest Ledger, Advanced Deposit Ledger and City Ledger balance to the General Ledger on a daily basis.
- Ensure POS and Opera are balanced.
- Ensure audit compliance by respecting Ennismore/Accor internal policies and procedures.
- Account for Other departmental revenue (eg. Telephone, Car Parking, Miscellaneous Income).
- Assist with yearly financial and procedural auditing of the Resort by internal and external parties
People and Culture
- Assist with the induction of new team members into the department following Resort guidelines where requested. To assist new team members to feel welcomed and to be able to carry out their duties in accordance with the Brand/Service Standards and Procedures Manuals.
- Participate in scheduled compliance training and development programs provided by Ennismore
Key Workplace Health and Safety (WHS)
- Report all unsafe conditions, practices and hazards to your Manager as soon as possible.
- Take reasonable duty of care for the safety of yourself and others in the workplace.
- Abide by the Ennismore WHS policy and related policies and procedures and fulfil any legislated requirements.
- Follow guest confidentiality guidelines. Report any suspicious persons or lost property/suspicious items to your Supervisor/Manager and facilities are secured at the end of shift.
- Be fully conversant with departmental fire and evacuation procedures.
Other
- Take responsibility to ensure all required tasks are completed accurately and within given time frames.
- Abide by the Ennismore policies in relations to equal employment opportunity and harassment in the workplace.
- Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
- Create a culture of inclusion and diversity allowing all team members to feel welcomed.
- Ensure Ennismore, Mondrian Gold Coast, Customer, Client and Employee information or transactions are kept confidential during or after employment with the company.
- Follow Company procedures with respect to performance and conduct standards, workplace health and safety, emergency procedures and all other Ennismore/property policies and procedures as detailed in the team member handbook, department procedure manuals and company policy manuals.
- Assist to help other departments when directed by your manager.
- Any other reasonable duties as directed by management.
Experience and Skills
- Proven experience in a similar accounting role, preferably within the hospitality or hotel industry.
- Proficiency in Microsoft Office Suite, most specifically Excel, and other financial analysis tools.
- Strong knowledge of accounting principles, financial reporting, and revenue reconciliation.
- Exceptional attention to detail and accuracy in financial record-keeping.
- Excellent written and verbal communication and organisational, planning and problem-solving skills, flexibility and adaptability to manage changing priorities and workflow.
Competencies
- Confident and articulate communication, to creating belonging with guests and colleagues
- Time management skills with the ability to multitask
- Ability to work independently and demonstrated initiative in a dynamic environment.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Strong personal integrity
- Entrepreneurial spirit with drive, ambition and high level of energy
- Good interpersonal skills with ability to communicate with all levels of team members
- Flexible and able to embrace and respond effectively to change
- Role model in Ennismore values culture.
What’s In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Grand Mercure São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
GRAND MERCURE
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Finanças
Descrição
Assegurar o perfeito controle de todo fluxo de entradas de caixa do RDS, bem como controlar contas a pagar e a receber, faturamento e pagamento de comissões.
Referência
bcbe5543-8885-4dbe-8c25-3fbbab073e37
Data de validade
01/01/0001
Salário
Localização
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Pittsburgh
Áreas
Finanças
Descrição
What You Will Be Doing: Consistently offers professional, engaging and friendly service. Maintain safe, sanitary and secured environment for all locked storerooms. This includes cleaning of storeroo
Referência
2119a994-44ab-4664-8b5d-16238906e7d6
Data de validade
01/01/0001
Salário
Localização
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dibba Al-Fujairah
Áreas
Finanças
Descrição
Carry out cost control transactions.Follow the instructions given by the Finance Controller.Control the storage house requests as well as the kitchen and F&B requests and stocks.Ensure that the facili
Referência
19a68f1f-66e7-456e-91ae-b7c676914949
Data de validade
01/01/0001
Salário
Localização
Sofitel Al Khobar The Corniche, Al Khobar, Saudi Arabia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Al Khobar
Áreas
Finanças
Descrição
Respect the policies and procedures implemented on the process of receiving.Support and encourage the objective of cost control and maintain traces for audit.Maintain records for municipality and loca
Referência
c32415c5-f505-43e7-aef5-ef2644f6ead0
Data de validade
01/01/0001
Salário
Localização
Novotel Sydney Olympic Park, Sydney Olympic Park, Australia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sydney Olympic Park
Áreas
Finanças
Descrição
We are seeking a skilled and motivated Hotel Accountant to join our Finance team at Sydney Olympic Park. This full-time position is responsible for assisting the Precinct Finance Manager in the smooth
Referência
609f3f12-dc14-4314-a6c7-c877dc5a0378
Data de validade
01/01/0001
Salário
Localização
, Central Jakarta, Indonesia
Experience Level
Director
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Temporário
Locations
Central Jakarta
Áreas
Finanças
Descrição
This position is responsible for the overall financial management of the hotel, including financial reporting, budget and forecast preparation, as well as the development and maintenance of adequate i
Referência
6932cfd1-9e52-4c18-a557-36237c7011ad
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Rio de Janeiro Copacabana, Rio de Janeiro, Brazil
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Rio de Janeiro
Áreas
Finanças
Descrição
Efetuar compras de A&B e de produtos de uso e consumo (papelaria, material de limpeza etc.), efetuando cotações, junto a fornecedores cadastrados, negociando preços (custo X benefício), prazos, formas
Referência
b53ee05a-bbb5-4500-bfe0-465cb9dde990
Data de validade
01/01/0001
Salário
Localização
ibis Singapore on Bencoolen, Singapore
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Finanças
Descrição
Our organization is seeking a highly competent Accounts Administrator to join our finance team. This role carries significant responsibilities crucial to our financial operations, including:Conduct th
Referência
52520787-e09c-4d88-ae62-dec81b9c3f9f
Data de validade
01/01/0001
Salário
Localização
Fairmont La Hacienda Costa del Sol, Cádiz, Spain
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Cádiz
Áreas
Finanças
Descrição
The Purchasing Analyst is the support person for the purchasing department, addressing the needs required by the various departments, as well as providing support to the storehouse.ResponsibilitiesMon
Referência
3757c2ae-0239-4c40-b080-77b9c1913d04
Data de validade
01/01/0001
Salário
Localização
Fairmont La Hacienda Costa del Sol, Cádiz, Spain
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Cádiz
Áreas
Finanças
Descrição
The Cost Controller oversees and optimises the hotel's operating costs, ensuring accuracy in purchasing and inventory records, especially for Food & Beverage (F&B). He/she keeps the purchasing system
Referência
e928a8a6-af11-47ee-8270-8c568f02be67
Data de validade
01/01/0001