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7249 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Receptionist - Welkomer - Hôtel Mercure Brussels Airport - Accor Jobs



Receptionist - Welkomer
Réceptionniste - Welcomer

Job Reference 512655 Profession Reception | Multi-task receptionist (m/f)

Hotel or Entity Hôtel Mercure Brussels Airport Managed hotel

Hôtel Mercure Brussels Airport L'hôtel se situe à 500 m de l'OTAN, entre le centre de Bruxelles et l'aéroport. Son hospitalité et sa cuisine font la renommée de cet hôtel comptant 113 chambres confortables, 7 suites avec kitchenette, 6 étages non-fumeurs et 2 chambres pour les personnes à mobilité réduite. Business Flat pour les longs séjours. WIFI et navette aéroport (horaires adaptés) gratuits pour les clients de l'hôtel. Accès Internet haut débit (payant). Arrêt de bus à proximité de l'hôtel.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 16-09-2019


Level of Education
Secondary professional education
Areas of study
Professional experiences
1 to 2 years
Languages essential
Dutch (Working level)

Essential and optional requirements

  • Excel
  • Word
  • TARS
  • Opéra

Key tasks

You take care of the different services available to customers (reception, reservation, breakfasts, bedrooms, toilets…), participate in maintaining existing customers, may be required to handle objections and customer complaints and must always inform the Hotel manager. You participate in market place synergy by applying inter-hotel referrals, handle invoicing and taking payments, checking cash amounts and ensuring the security of funds. You may be required to close the day's accounts and check deliveries, to participate in cleaning the hotel and its surroundings according to hygiene rules and regulations, in technical maintenance of the hotel and the durability of materials and the safety of persons and belongings within the hotel.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.