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4217 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Sales Executive - Novotel & Ibis Gate Hotels - Accor Jobs

Novotel

05/03/2019

Sales Executive

Job Reference 486829 Profession Sales - Distribution | Sales development & promotion

Hotel or Entity Novotel & Ibis Gate Hotels Managed hotel

City
ABU DHABI
State
Northern UAE
Region/Country
United Arab Emirates 
Novotel & Ibis Gate Hotels Novotel & Ibis Abu Dhabi Gate Hotels are ideally located on the end of the Greek between Abu Dhabi Gate City and Al Maqta, the hotels are only 10-minutes drive from Abu Dhabi Int'l Airport, 5-minutes from the Convention Centre and 15 minutes from the Corniche and city centre, the hotels are close to Shaikh Zayed Grand Mosque.

The 4 star Novotel Abu Dhabi Gate is featuring 160 rooms and 64 one bedroom apartments in addition to a variety of dining options and Spa facilities.
The 3 star Ibis Abu Dhabi Gate Hotel is featuring 252 rooms and 42 one bedroom apartments
Discover the hotel

Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 05-04-2019

Contact

Diala Serhal
H6948-SL@accor.com
025089999

Skills

Level of Education
Bachelor / Licence
Areas of study
Sales
Professional experiences
1 to 2 years
Languages essential
English

Key tasks

• Prospecting new accounts for Novotel & Ibis Gate Hotel and follow the sales process through to convert into ‘producing’ accounts.Ensure that all accounts are properly updated in Opera.
• Maintain up-to-date activity and rate information for each account.
• Action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
• To support: Sales Co-coordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. Rates sheets must be accurate at all times.
• To arrange and manage familiarization / educational trips in line with business needs.Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Inspired Meeting Manager for further follow up.
• Fully aware of ACCOR and brands programs Fully aware of the ACOR values Gather market & customer information and provide feed back on buying trends, negotiate terms of an agreement and close sales deal Should perform other duties assigned by superior(s).
• Visit potential customer for new business Maintain and develop relationship with existing customers in person & via telephone calls
• Provides answers that are adapted to customers' needs, taking the accommodation possibilities into account
• Rapidly identifies the new customer and modifies the sales pitch accordingly
• Informs customers about the services on offer at the hotel and encourages use
• Is familiar with the local area around the hotel, including the competition
• Suggests other Mercure or Accor hotels to customers if the hotel is full .
• Manage daily weekly sales organisation with 5 sales calls/day or average of 25 sales calls/week along with 10 tele-sales call/day. Entertainment of 2 per week is a must .
• Identify, research & develop new clients in the local market.
• Negotiate rates & other client bookings based on client usage/history/time of year & to keep hotel in the top rankings in comp set Maintain and email contacts ensuring return of all calls & emails .
• Follow up & resolve any corporate sales client complaints with Operations department

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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