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4218 vacancies

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Manager (team leader)
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Job Offer - Cluster Director of Revenue - Novotel World Trade Centre Dubai - Accor Jobs



Cluster Director of Revenue

Job Reference 486766 Profession Revenue Management | Multi-hotel Revenue Manager (m/f)

Hotel or Entity Novotel World Trade Centre Dubai Managed hotel

Northern UAE
United Arab Emirates 
Novotel World Trade Centre Dubai Accor is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,500 hotels, resorts and residences across 100 different countries. We have an unrivaled portfolio of international hotel brands, spanning the entire spectrum, from luxury to economy. Our portfolio includes such legendary properties as The Raffles Singapore and The Savoy in London. Accor has been providing outstanding experiences for more than 50 years. The Group has successfully expanded its range of services, becoming the leader in luxury private residence rental with more than 10,000 stunning properties around the world. Accor is also active in providing concierge services, co-working spaces, world class dining experiences, events management and a variety of digi
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Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-05-2019


Ndwiga Roselyn


Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
6 to 10 years
Languages essential

Essential and optional requirements

• Degree in Hotel Management school, or general Business school.
• Knowledge of the concepts and evaluation of market analysis processes.
• A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background;
• Analytical tools
- Excel advanced user (most of the formulas; database knowledge, pivot tables);
- Revenue Management System (Amadeus RMS or EZ RMS).
• Technologies and distribution tools
- PMS (Opera or FOLS, Fidelio V7, Hogatex Starlight, Hotix).
- CRS and distribution channels.
• Communication skills: PowerPoint, Word, Outlook.
• Languages: fluent in English

  • Excel
  • Fidélio
  • Opéra

Key tasks

Main responsibilities
• Cluster Director of Revenue is responsible for the implementation of Revenue Management methods in order to maximize the turnover in line with cluster strategies, brand’s marketing and customer needs.
• He/She is responsible for having all the revenue management processes in place in the cluster, he/she implements the GM’s strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from strategy.
• He/She is in charge of helping to reach and beat the operational turnover budget of the cluster.
• Supports the GM in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization
• Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;
• Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;

Reporting line

• Reports to the Cluster General Manager