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6897 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Stage Guest Experience and Satisfaction - Novotel Milano Linate Aeroporto - Accor Jobs

Novotel

11/09/2019

Stage Guest Experience and Satisfaction

Job Reference 504314 Profession Customer Experience and Loyalty | Guest Experience and Satisfaction

Hotel or Entity Novotel Milano Linate Aeroporto Managed hotel

City
MILANO
State
LOMBARDIA
Region/Country
Italy 
Novotel Milano Linate Aeroporto Progettato per una vita naturale Novotel, marchio di fascia intermedia del gruppo Accor, ha quasi 496 hotel e resort in 58 paesi, nel cuore delle principali città internazionali, nei quartieri d'affari e nelle destinazioni turistiche.Con un servizio omogeneo in tutti i suoi alberghi, Novotel contribuisce al benessere di chi viaggia per affari e di piacere: camere spaziose e versatili, pasti equilibrati 24 ore su 24, sale riunioni, l'attenzione personale, aree dedicate ai bambini e sale fitness. Gli hotel Novotel sono anche i pionieri dello sviluppo sostenibile, partecipando al programma di certificazione Green Globe globale.
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Contract

Job Level Training
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 6
Status Full Time
Anticipated Start Date 15-07-2019

Le contrat recherché pour cette offre est un stage.

Contact

Ornella COSTA
h1137-rd@accor.com
02507261

Skills

Level of Education
Secondary professional education
Areas of study
General Studies
Languages essential
Italian
English
Optional languages
French (Intermediate)

Key tasks

Novotel Milano Linate è alla ricerca di uno stage Guest Experience & Satisfaction. Avrà la missione di ottimizzare la soddisfazione dei nostri ospiti e l'attuazione di azioni necessarie a migliorare l'esperienza del ciente.
Si dovrà occupare di :
- Controllo Qualità
- Sviluppo dei servizi dedicati ai clienti VIP
- Creazione di eventi atti alla soddisfazione del cliente

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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