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5314 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Team Leader F&B Service - Novotel Chennai Sipcot - Accor Jobs



Team Leader F&B Service

Job Reference 493063 Profession Restaurant | Head waiter (m/f)

Hotel or Entity Novotel Chennai Sipcot Managed hotel

East India
Novotel Chennai Sipcot Designed for natural livingNovotel, the Accor group’s mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children’s areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 30-04-2019


Sethumadhavan R


Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
3 to 5 years
Languages essential

Essential and optional requirements

  • Access
  • Excel
  • Micros
  • Opéra

Key tasks

 Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
 Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
 Ensure to attend to guest complaints, requests or inquiries regarding the services.
 Any matter which may affect the interests should be brought to the attention of the Management.
 Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
 Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
 Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Chennai Sipcot to ensure maximum cooperation, productivity, morale and guest service.
 Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
 Identify optimal, cost effective use of the resources and educate the team on the same.
 Assist the Assistant Restaurant Manager to prepare and submit in the required format all information necessary for budgeting timorously and accurately.
 Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar.
 Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy.
 Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions.
 Ensure on a daily basis that all the amenities are properly arranged prior to service.
 Ensure to possess working knowledge of wine, cocktail and mixing all beverages.
 Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.
 Ensure that Food & Beverage Associates maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation.
 Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
 Respects the instructions and safety guidelines for the equipment (s)he uses
 Applies the hotel's security regulations (in case of fire etc)
 Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel's ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
 Responsible for INTERREACT.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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