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5391 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Senior F&B Reservation Agent - Sofitel Philippine Plaza Manila - Accor Jobs

Sofitel

12/07/2019

Senior F&B Reservation Agent

Job Reference 504802 Profession Reservation | Reservations Agent (m/f)

Hotel or Entity Sofitel Philippine Plaza Manila Managed hotel

City
MANILA
State
Luzon
Region/Country
Philippines 
Sofitel Philippine Plaza Manila The only 5-star luxury hotel in Manila with a resort setting, Sofitel Philippine Plaza is a gem in the bustling city. Boasting of spectacular views of the famous Manila Bay, and lush landscapes and greenery, the exquisite tropical setting within the city is unrivalled. Coupled with bright, open spaces, and elegant, minimalist interiors with a touch of traditional Filipino décor, Sofitel Philippine Plaza remains a favorite destination hotel among both local and international guests.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 10-08-2019

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
1 to 2 years
Languages essential
English

Essential and optional requirements

Minimum of one (1) year relevant working experience in F&B, handling reservations or background in Sales.
Graduate of Hotel and Restaurant Management or any related field.
Effective communication and upselling skills with pleasing personality.
Knowledgeable in using restaurant reservation system.

Key tasks

Ensure effective upselling and cross selling of hotel outlets.

Handle and answer questions about promotional activities of the outlets and hotels general information.

Collates all the report of the agents on duty for management review.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.