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4205 vacancies


Working time
Manager (team leader)
Fixed term contract




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Job Offer - SECURITY & SAFETY MANAGER - Pullman Kuching - Accor Jobs

Pullman

15/04/2019

SECURITY & SAFETY MANAGER

Job Reference 491454 Profession Technical - Maintenance - Security | Security Manager (m/f)

Hotel or Entity Pullman Kuching Hotel as part of a franchise network

City
KUCHING
State
West Malaysia
Region/Country
Malaysia 
Pullman Kuching Launched in 2007, Pullman has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Pullman presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Pullman has combined the needs of business and leisure travellers and proposes a BLeisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Pullman hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 15-04-2019

Contact

Ann Yeo
h6332-hr1@accor.com
082-222-888

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
6 to 10 years
Languages essential
English

Essential and optional requirements

• Minimum 5-10 years experience as Security & Safety Manager or related field



• Certificate or Degree in Security & Fire Safety Studies or related field


• Excellent communication skills & critical thinking to be able to identify the weaknesses & strengths of alternative
solutions or approaches to problems

  • Excel
  • Power Point
  • Word

Key tasks

•To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the Hotel.


•Through close supervision recommend improvements and changes to the operation of the Department, especially concerning creating better service standards, increasing revenue and reducing costs.


•Plans and organizes regular Departmental training for all staff, especially new staff, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.