By continuing your navigation without changing your cookie settings, you accept the use of cookies to analyse and measure audience, attendance, navigation and redirection from external websites. To learn more about the policy, please Click here.X

5224 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

Search by :

Job Offer - Reception - Night Auditor - ibis London City - Shoreditch - Accor Jobs

ibis

12/06/2019

Reception - Night Auditor

Job Reference 500992 Profession Reception | Night Audit (m/f)

Hotel or Entity ibis London City - Shoreditch Managed hotel

City
East London
State
London (England)
Region/Country
United Kingdom 
ibis London City - Shoreditch All over the world and at very competitive rates, ibis hotels offer their guests awell-designed and fully-equipped bedroom, as well as all the services of a moderneconomy hotel: 24/7 staff service, snacks and drinks at any time and breakfasts.Quality of service is central to ibis, which pays special attention to the comfort of bedrooms, cleanliness and all the services essential to true hospitality. The 15 Minute Satisfaction guarantee and our ISO 9001 certification reflect that commitment.As well as the knowledge that they can eat and drink whenever they please, ibis guests also know that with 20 restaurant and café concepts, ibis offers an impressive range of varied and well-balanced food and beverage options.As the first hotel chain in the world to be awarded ISO 14001 certification, ib
Discover the hotel

Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-07-2019

Contact

Elena Caraus
H5011-rd@accor.com
02074228400

Skills

Level of Education
Others
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
English

Key tasks

You take care of customers whose arrival, departure or reservation takes place late or during the night. You must also: - Validate billing - Draw up the day's statistics and accounts report for the director - Prepare the documents required for the morning team.- Be proactive, anticipate guests needs and looks for suitable solution. - Promote company’s loyalty programme LeClub. - Assist as required/requested with the solving of any guest feedback and be able to handle them in the most.- Have knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promote them. - Carry out all operations concerning guests arrival and departure in compliance with payment procedure. - Be competent in taking Reservations, upselling where possible to maximise on average room rate. -Be able to coordinate hotel emergency situations along with Night Manager/team. -Patrol all areas of the hotel on a regular basis to make a report of any fire or H&S hazards or maintenance. - Actively contribute to the qualitative and quantitative targets of the department. - Organise book out of guests if necessary trying to minimise the cost to the hotel. - Ensure the security of the hotel and be responsible for the safety and security of both staff and guests.