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5281 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Multitask Food And Beverage Team Member - ibis Styles Edinburgh Centre St Andrew Square - Accor Jobs

ibis Styles

15/05/2019

Multitask Food And Beverage Team Member

Job Reference 495617 Profession Restaurant | Restaurant team member (m/f)

Hotel or Entity ibis Styles Edinburgh Centre St Andrew Square Managed hotel

City
Edinburgh & Lothians
State
Scotland
Region/Country
United Kingdom 
ibis Styles Edinburgh Centre St Andrew Square As our ‘‘all-inclusive’’ economy brand, the ibis Styles rate includes room and an all-you-can-eat buffet breakfast, as well as broadband Internet access and a multitude of little extras at no extra cost. Located in city centres and business centres, every hotel has its own distinct personality and bright, colourful, high-energy decorative style… all with a touch of humour.A network of hotels where simplicity, generosity, quality, conviviality and availability come together.The ibis Styles brand is reinventing the economy hotel sector with an all-inclusive package at economy prices. Guests enjoy modular room layouts, free drinks, newspapers and magazines and a host of little extras.Every hotel displays its signed quality charter and is inspected regularly.The open-plan spaces, interactive t
Discover the hotel

Contract

Job Level Job
Fixed-term contract: No
Status Part Time
Anticipated Start Date 01-06-2019

Contact

Claudiu Teodorescu
H9058-fb@accor.com
01312920200

Skills

Level of Education
Others
Areas of study
Other
Professional experiences
1 to 2 years
Languages essential
English

Key tasks

We are now seeking to recruit a Multitask Food and Beverage Team Member to join our current Food & Beverage team.

We offer you:
A great opportunity to work within a busy customer focused department
an annual bonus and a competitive salary
Great benefits including meals on duty and discounts in Accor properties worldwide.
Excellent training and development opportunities.


Overview of duties
Welcomes guests and provides a high standard of service at the F&B point of sale,
Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior,
Adapts appropriate Ibis Styles service-oriented behaviors and attitudes,

Main Responsibilities

Customer relations
Provides information for guests within his/her field of competence or directs them to the right person,
Remains polite and courteous at all times whatever customers may request,
Passes on any complaints to the supervisor and/or handles those concerning the restaurant immediately and sensibly, and keeps the supervisor informed,


Professional techniques / Production
Set up the restaurant, bar and areas as required by the hotel, and helps clean and tidy areas and equipment used during his/her work shift.
Keeps working areas clean,
Maintains the stocks of products available for guests,
Tidies the storage area,
Keeps equipment in the point of sale in good condition, signalling any need for technical intervention,
Informs appropriate departments of any changes in organisation,



Commercial / Sales
Promotes the hotel's range of services in order to increase sales,
Promotes the brand and/or Group loyalty program, adapting the sales pitch to suit the guest's needs

Management and administration
Manages the products available for guests,
Keeps the loss and breakage of equipment to a minimum and keeps the superior informed

Hygiene / Personal safety / Environment
Ensures that equipment and the workplace remain clean,
Respects HACCP regulations at all times,
Applies the hotel's security regulations (in case of fire etc),
Respects the hotel's commitments to the 'Environment Charter' (saving energy, recycling, sorting waste etc),

Profile

Education / Professional experience

Vocational diploma or degree in hospitality - food & beverage and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills

Skills / Qualities
Positive,
Good interpersonal skills, guest oriented and service minded,
Team spirit,
Good listening skills and ability to anticipate,
Good presentation and confident speaking skills,
Dynamic,
Sales oriented,
Copes well under pressure,
Strong sense of ethics,
Autonomous and sense of responsibility,.


Anticipated Start Date: 01-06-2019

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.