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4132 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Loyalty Coordinator - Apprentice - Accor Corporate Office Jakarta - Accor Jobs



Loyalty Coordinator - Apprentice

Job Reference 498102 Profession Customer Experience and Loyalty | Guest Experience and Satisfaction

Hotel or Entity Accor Corporate Office Jakarta

We are far more than a worldwide leader. We are 250,000 hospitality experts who share the same passion. Welcoming people. We take care of millions of guests in our 4,300 addresses. Every day, we put all our energy into spreading the most powerful promise in the hospitality profession: Feel Welcome.


Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 12
Status Full Time
Anticipated Start Date 01-07-2019


Widya SAID
+6221 5083 5158


Level of Education
Bachelor / Licence
Areas of study
Professional experiences
1 to 2 years
Languages essential
Bahasa Indonesia

Essential and optional requirements

Knowledge and Experience
• Minimum Bachelor’s degree education is required, preferably in Marketing or Communications, or Hospitality.
• Fresh graduates are welcome
• Proficient with Microsoft Office Suite
• Knowledge of Adobe Photoshop is a plus.
• Bilingual in English and Bahasa Indonesia.
• Be proficient, after training, in using Adobe Campaign Manager, Content Management System (WISE, Noheto, ABE, Sitecore) to update and animate loyalty activities across Accor web platforms

• Possesses excellent writing skills and the ability to create writing output quickly.
• Ability to work with multiple teams simultaneously - both internal and external-in a dynamic fast-paced environment.
• Able to work effectively in a multi-tasking environment.
• Eager to meet and exceed objectives.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Good team working skills and able to work effectively and contribute in a team.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

  • Excel
  • Power Point
  • Word
  • Photoshop

Key tasks

The Loyalty Coordinator will help in the execution of loyalty marketing actions to achieve sustainable growth for Accor’ loyalty and membership programs, focusing on member communication and engagement across various owned, earned and paid media platforms.

This position is responsible in assisting the dissemination of loyalty program updates and information, assist in generating loyalty reports, manage, update, and enhance, through creative efforts, the Le Club AccorHotels and Accor Plus online communication platforms for the region, and support the Digital Marketing & Loyalty team in Malaysia, Indonesia, and Singapore. He/she will serve as a conduit between Accor and the members.