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5400 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Housekeeping Supervisor - Sofitel Philadelphia - Accor Jobs



Housekeeping Supervisor

Job Reference 491835 Profession Housekeeping | Floor Supervisor (m/f)

Hotel or Entity Sofitel Philadelphia Managed hotel

United States of America 
Sofitel Philadelphia The Sofitel - Philadelphia is a AAA rated 4-diamond, luxury hotel located in the Rittenhouse Square section of center city Philadelphia. With 306 beautifully appointed guestrooms, inclusive of 68 junior suites and 1 Presidential Suite, 16,000 square feet of meeting space, Chez Colette, our Brasserie-style restaurant, Liberté, our newly renovated urban, chic lounge, fitness center, and business center, the hotel has been named Number 1 by TripAdvisor in Philadelphia.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 17-04-2019
For this position, Accor is not able to help a candidate to obtain work authorization.


Level of Education
Secondary professional education
Areas of study
Hospitality Management
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

  • Excel
  • Word
  • Opéra

Key tasks

Candidate will be responsible for Inspecting guest rooms, public areas, etc. to ensure quality standards. Will run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Will act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Outside Laundry. Will document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment devices (sheets/work boards). Will communicate issues to next shift, and complete required paperwork. Will assist management in, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Qualified candidate should have exceptional attention to detail, as well as at least 2 years previous supervisory experience, preferably in a luxury hotel setting.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.