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7412 vacancies

Working time
Manager (team leader)
Fixed term contract

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Job Offer - Front Office Team Member P/T - Novotel Newcastle Airport - Accor Jobs



Front Office Team Member P/T

Job Reference 520636 Profession Reception | Reception team member (m/f)

Hotel or Entity Novotel Newcastle Airport Hotel as part of a franchise network

North East (England)
United Kingdom 
Novotel Newcastle Airport Designed for natural living Novotel, the Accor group’s mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children’s areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Part Time
Anticipated Start Date 18-11-2019


Marianna White


Level of Education
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

  • Excel
  • Word
  • Opéra

Key tasks

Are you a team player who takes pride in their personality and customer service attitude?

We can’t wait to meet you!

We are interested in a talented individual to join Novotel Newcastle Airport’s wonderful team.

A Front Office Team member's mission is :
- Welcomes all guests as soon as they arrive with care and attention, with a personalized approach
- Conveys the hotel image and promotes company’s loyalty programme LeClub
- Assists as required with the solving of any guest feedback and is able to handle them in an
Efficient and satisfying manner
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities, any special conditions relating to their stay and the services available

It is accepted that the right person may be qualified through experience rather than thru a formal education structure.
Why join the Novotel Newcastle Airport?

Your Benefits Include:
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* And more

If this has sparked your interest , get in touch!

This is a part time position and shifts are scheduled accordingly to rota

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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