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5281 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Front Office Team Leader - Novotel London Blackfriars - Accor Jobs



Front Office Team Leader

Job Reference 497668 Profession Reception | Receptionist (m/f)

Hotel or Entity Novotel London Blackfriars Managed hotel

Central London / West End
London (England)
United Kingdom 
Novotel London Blackfriars The Novotel London Blackfriars with 182 rooms, 7 Meeting Rooms, Jamboree Foodfest and Bar, Swimming Pool and Fitness will be a key hotel in the Accor UK network.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 10-06-2019
Gross annual salary : 18000 GBP


Bartlett Maryanne
0207 633 2600


Level of Education
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

  • Excel
  • Power Point
  • Word
  • Fidélio
  • TARS
  • Opéra

Key tasks

Are you an extraordinary talent with a passion for ensuring that guest has an amazing stay within the hotel? Then join us at Novotel London Blackfriars!

We are looking for a Front Office Team Leader to join the team at Novotel London Blackfriars in our passionate Front Office team.

Why Work For Us?
We are part of one of the world's leading hospitality brands- Accor which means our employees will be part of an international group of hospitality professionals working in a world class environment. All around the world, our 250 000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing. By dreaming big for their future. Create your own career:
In Novotel Blackfriars we believe that our staff members are our most valuable asset and we treat them as such! Every hotel can sell the product, we sell the experience!

What will you be doing as a Front Office Team Leader?
* Looking after the guests and ensuring they have an incredible experience with us
* Coaching & Training the Team members
* Duty Manager shifts
* Welcoming guests with check in and saying good bye with check outs
* Handling any guest complaints
* Concierge and Reservations inquiries

What's in it for You?
Working with a fabulous team that are at the heart of the hotel. Being able to be creative with ways to delight and surprise the guests during their stay with us and make the guests stay incredible and unforgettable.

Your Benefits Include:
* Attractive Bonus Scheme
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* International Development Opportunities
* And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers;

What are we looking for?
* Personality ESSENTIAL, Experience essential in Reception
* Fast on your feet, quick to make friends
* Big on Smiles, Massive on quality
* If this is YOU and you want more details then get in touch!

To apply & What is next
* Email your CV to
* We are looking to fill this role as soon as possible and we aim to respond within 5 days
* If you are successful you will be invited for an interview followed by a trial shift

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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