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6309 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Food & Beverage Team Member - Queens Hotel Cheltenham - MGallery by Sofitel - Accor Jobs



Food & Beverage Team Member

Job Reference 501718 Profession Restaurant | Restaurant team member (m/f)

Hotel or Entity Queens Hotel Cheltenham - MGallery by Sofitel Managed hotel

South West (England)
United Kingdom 
Queens Hotel Cheltenham - MGallery by Sofitel MGallery is a Collection of high-end hotels all around the world. Each hotel of the Collection stages with talent a unique personality and story, experienced by guests through its architecture, interior design and services. Each hotel is inspired by one of the three typical atmospheres of the Collection. Some hotels present 'Heritage” origins, places filled with history; others reflect an aesthetic universe, a style, the “Signature” of a personality that contributed to their creation or decoration; still others promise a relaxing time, “Serenity,” in a natural or urban retreat.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Casual
Anticipated Start Date 07-01-2019


Carol Wright


Level of Education
Areas of study
Food and beverage
Professional experiences
1 to 2 years
Languages essential

Key tasks

• Welcomes guests and provides a high standard of restaurant, lounge and bar service
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour
• Helps increase revenue through his/her sales efforts.

Main responsibilities:

• Provides a friendly and personalised welcome for guests
• Offers an attentive service to guests, and adapting to any constraints.
• Heeds any remarks made by guests and ensures follow-up
• Promotes the F&B offer.
• Ability to competently recount the hotel story to clientele.
• Helps increase guest loyalty through quality of service.
• Prepares the point of sale and preparation areas
• Cleans and tidies the bar and lounge and preparation areas after closing.
• Knows all the bar and lounge menu products (preparation instructions)
• Manages the stocks and setup in line with brand standards.
• Serves guests at the bar and lounge
• Organises his/her work to suit fluctuations in numbers, events and guests
• Helps keep the equipment used in good condition.


Our commitment is to give all MGallery employees the opportunity to live the passionate experience of becoming talented and considered Actors and Directors. In this way, each and everyone can gain fulfillment, benefit from other hotels best practices and become a talented professional in a franchised and managed high-end hotel network.
To give employees the passionate experience of becoming talented & considered Actors and Directors through which they gain fulfilment as well as  learning an high end trade in a hotel network composed above all of  franchised and managed hotels.