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7412 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - F&B Service Associate - ibis Bengaluru Hosur Road - Accor Jobs

ibis

08/11/2019

F&B Service Associate

Job Reference 520539 Profession Restaurant | Waiter – Waitress

Hotel or Entity ibis Bengaluru Hosur Road Managed hotel

City
BANGALORE
State
South India
Region/Country
India 
ibis Bengaluru Hosur Road All over the world and at very competitive rates, ibis hotels offer their guests awell-designed and fully-equipped bedroom, as well as all the services of a moderneconomy hotel: 24/7 staff service, snacks and drinks at any time and breakfastserved from 4 am to midday.Quality of service is central to ibis, which pays special attention to the comfort of bedrooms, cleanliness and all the services essential to true hospitality. The 15 Minute Satisfaction guarantee and our ISO 9001 certification reflect that commitment.As well as the knowledge that they can eat and drink whenever they please, ibis guests also know that with 20 restaurant and café concepts, ibis offers an impressive range of varied and well-balanced food and beverage options.As the first hotel chain in the world to be awarded IS
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 08-11-2019

Contact

Chhawsaria Reema
h6963-hr@accor.com
77609 76309

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
1 to 2 years
Languages essential
English

Key tasks

Overview of duties
Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). Provides a high standard of service both in terms of welcome and waiter service.
Main responsibilities
"The level of responsibility may vary according to the employee's next target qualification
in the Players multicompetence development programme (Qualified, Expert or Leader)"
Customer relations
"• Provides a friendly and personalised welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Promotes the F&B offer
• Is attentive to guests' requests and respects them
• Helps gain customer loyalty through the high standard of service"
Professional techniques / Production
"• May be asked to receive deliveries and check food items
• Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
• Before every workshift, finds out about dish composition and any shortages
• Organises his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition
• Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of service"
Commercial / Sales
• Increases the average amount billed
Management and administration
"• Helps meet the department's targets by respecting the procedures and internal audits applicable in the hotel
• Helps manage crockery and appliances by avoiding breakages
• May be asked to help with inventories
• May be asked to place orders, taking care to match levels of stocks with consumption"
Hygiene / Personal safety / Environment
"• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used
• Applies the hotel's security regulations (in case of fire etc)
• Applies regulations governing the sale of alcoholic beverages