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7255 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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List of vacancies - Customer Experience and Loyalty - Accor Careers


93 vacancies found

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    • + / - 20/10/2019
    • Guest Experience Manager
    • Pullman Doha West Bay
      Managed hotel
    • Pullman
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)
        Optional languages:
        Arabic (Working level)

      Key tasks

      The Guest Experience Manger is responsible for continual improvement of the quality assurance systems in place in order to achieve the quality objective.
      He/She will oversee the application of the service and behavioural standards and supervise the maintenance of departmental operating procedures...
      See the vacancy

    • + / - 18/10/2019
    • Club Service Ambassador
    • Sofitel Singapore City Centre
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      Job Responsibility:
      • Responsible for providing front office service to the club guests, including check in and check out and providing the food & beverage service for the guests at the Club Millesime.
      • Greet and serves guests courteously and professionally.
      • Serve food and beverage to guests...
      See the vacancy

    • + / - 18/10/2019
    • Stage Assistant(e) Resp. Qualité H/F
    • Pullman Paris Centre Bercy
      Managed hotel
    • Pullman
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        Arabic (Fluent)
        English (Working level)
        Optional languages:
        Other (Intermediate)

      Key tasks

      Vous venez de cliquer sur une annonce parce que vous recherchez un stage de césure ou de fin d’études dans l’hôtellerie ? Vous vous dites « pourquoi pas le Pullman ? … je crois que c’est une marque Accor et c’est un bon groupe. » Effectivement ! C’est une marque haut de gamme du groupe Accor depuis... See the vacancy

    • + / - 17/10/2019
    • Front Desk Agent
    • Mercure Dubai Barsha Heights Hotel Suites
      Hotel as part of a franchise network
    • Mercure
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)
        Optional languages:
        Russian (Fluent)
        French (Fluent)
        Arabic (Fluent)

      Key tasks

      Following Mercure brand standards in the daily work
      Ensuring a quick and friendly guest service
      Following the cashier discipline
      Taking all the guests’ request into consideration and forwarding them to the departments in charge
      Welcoming guests and maintaining their loyalty
      Promoting for the gu...
      See the vacancy

    • + / - 17/10/2019
    • Guest Relation Associate / Assistant Relations Membres H/F, Pari
    • JOHN PAUL
    • Other Brands
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Fluent)

      Key tasks

      En tant qu’Assistant Relations Membres, vous serez en charge de :
      • Présenter le service de conciergerie aux membres et recueillir leurs centres d’intérêts ;
      • Créer les fiches membres et les requêtes dans notre CRM ;
      • Gérer les demandes liées aux envois d’animations ;
      • Gérer les réclamation...
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    • + / - 17/10/2019
    • Stagiaire relation client H/F
    • Novotel Paris Centre Gare Montparnasse
      Managed hotel
    • Novotel
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Intermediate)
        Optional languages:
        Spanish

      Key tasks

      Soucieux d’apporter à notre clientèle un service de qualité, nous recherchons un ou une stagiaire relation clients pour une durée de 6 mois.
      Rattaché.ée à la Responsable Qualité et Événementiel, tu joueras un rôle clé dans l’expérience et la relation client :
      - Premier contact pour nos client...
      See the vacancy

    • + / - 17/10/2019
    • Club Millesime Lounge Agent
    • Sofitel Krabi Phokeethra Golf and Spa Resort
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Thai (Fluent)
        Optional languages:
        English (Working level)

      Key tasks

      Club Millesime waiter/ waitress reports directly to the Club Millesime Manager (Manager on duty in his/her absence) and is guided during his/her shift by Club Millesime waiter/ waitress Supervisor.
      Club Millesime waiter/ waitress will occasionally be assigned to act as Club Millesime waiter/ waitre...
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    • + / - 17/10/2019
    • Resort Host
    • Sofitel Krabi Phokeethra Golf and Spa Resort
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Thai (Fluent)
        Optional languages:
        English (Working level)

      Key tasks

      Resort Host reports directly to Resort Host Supervisor (Manager on Duty in his/her absence).
      Resort Host will be dynamic and efficient to serve all guests approaching the Front Desk with a professional, warm and positive attitude. She/he will be a main actor in the Check-in and Check-out process w...
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    • + / - 17/10/2019
    • One Touch Agent
    • Sofitel Krabi Phokeethra Golf and Spa Resort
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Thai (Fluent)
        Optional languages:
        English (Working level)

      Key tasks

      One-Touch Agent reports directly to One-Touch Supervisor/ Front Office Manager.
      One-Touch Agent is the "voice of the Sofitel Krabi Phokeethra Golf & Spa Resort" and the first section that contact with the guest; therefore, the tone of voice, politeness and afford of One-Touch Agent must be outstand...
      See the vacancy

    • + / - 17/10/2019
    • Events Manager
    • Sabah International Convention Centre
      Managed hotel
    • Other Brands
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)
        Optional languages:
        Malay (Working level)

      Key tasks

      RESPONSIBILITIES
      * Planning of event from the start to finish according to requirements, target audience and objectives
      * Communicating, maintaining and developing guests’ relationships
      * Has a sound understanding of the Convention Centre’s layout and set up capabilities
      * Delivering eve...
      See the vacancy