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4217 vacancies


Working time
Manager (team leader)
Fixed term contract




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List of vacancies - Customer Experience and Loyalty - Accor Jobs


39 vacancies found

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    • + / - 20/03/2019
    • Customer Care Agent H/F
    • PARIS
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)

      Key tasks

      Pour assurer le service client dédié à un grand acteur du secteur hôtelier, nous recrutons des Customer Care Agent.

      Premier point de contact avec les membres Elite du programme fidélité, vous serez amenés à traiter les demandes liées à celui-ci par e-mail er par téléphone, avant, pendant et apr...
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    • + / - 20/03/2019
    • Event Account Manager H/F
    • PARIS
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Fluent)
        Optional languages:
        English (Fluent)

      Key tasks

      Reportant au Marketing Programs Director, vous serez en charge du pilotage événementiel de comptes clients stratégiques avec comme principales missions la création, l’organisation et le suivi de la programmation annuelle d’événements.
      Votre objectif est d’opérer créer et organiser des expérience...
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    • + / - 20/03/2019
    • DUTY MANAGER
    • Pullman Kuching
      Hotel as part of a franchise network
    • Pullman
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      • To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the FO to ensure that clear, constant and updated communication lines are kept with all FO staff.
      •The Duty Manager will go through the correspondence of all t...
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    • + / - 18/03/2019
    • Loyalty Partnerships Account Manager
    • Siège Issy-Les-Moulineaux
    • Accor
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)

      Key tasks

      In a context of continuous evolution of Accor loyalty program and the optimization of partnership performance, the international Business Development & Loyalty Team is looking for an experienced Account Manager. The role is critical to ensure global partnership performance with rigorous operational ... See the vacancy

    • + / - 18/03/2019
    • ASSISTANT FRONT OFFICE MANAGER
    • Pullman Kuching
      Hotel as part of a franchise network
    • Pullman
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      •To ensure overall co-ordination of the Front Office Operations and to assist all the sections of the Front Office Department
      • To ensure the proper follow up of the room requests & coordination with housekeeping regarding the priorities in room cleaning
      • To motivate all the staff regarding t...
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    • + / - 15/03/2019
    • Guest Experience Manager
    • WUHAN
      Managed hotel
    • Fairmont
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 36
        Working time : Full Time
        Languages essential:
        Mandarin (Fluent)
        Optional languages:
        English (Intermediate)

      Key tasks

      1. Consistently offer professional, friendly and engaging service.
      2. Lead and manage all aspects of the Guest Services department and ensure all service standards are followed.
      3. Handle guest concerns and react quickly, logging and notifying proper areas.
      4. Excellent interpersonal, communicat...
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    • + / - 14/03/2019
    • Guest Experience Manager
    • Sofitel Wellington
      Managed hotel
    • Sofitel
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      KEY RESPONSIBILTIES
      To ensure delivery of ‘cousu main’ guest service by coordinating the link between hotel guests and hotel operations.
      Liaise regularly with Key Department Managers to co-ordinate VIP guest requirements.
      To audit, train and support fellow colleagues to ensure we exceed custo...
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    • + / - 14/03/2019
    • Stage Concierge privé H/F
    • Luxembourg
    • John Paul
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Fluent)

      Key tasks

      MISSIONS
      Vous intégrerez une équipe exigeante et dynamique, soucieuse d'offrir à ses clients un service répondant aux très hautes exigences du secteur du luxe.
      Votre rôle en tant que Concierge privé H/F sera de :
      Reportez quotidiennement au concierge manager
      Gérez un espace de conciergerie...
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    • + / - 14/03/2019
    • Stage Communication Assistant
    • Luxembourg
    • John Paul
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)

      Key tasks

      MISSIONS
      Au sein de notre filiale au Luxembourg, vous serez directement sous la responsabilité de l' Account & Conciergerie Manager et serez en charge principalement de :
      Réalisation de supports de communication, newsletters, vidéos, affiches, etc
      Mise à jour de nos espaces membres, applicati...
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    • + / - 14/03/2019
    • Chargé(e) de clientèle H/F, Luxembourg
    • Luxembourg
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Part Time
        Languages essential:
        English (Fluent)

      Key tasks

      MISSIONS
      Vous intégrerez une équipe exigeante et dynamique, soucieuse d'offrir à ses clients un service répondant aux très hautes exigences du secteur du luxe. Votre rôle en tant que Chargé(e) de clientèle H/F sera de :
      En autonomie, vous gérez un espace de conciergerie implanté chez l’un de nos...
      See the vacancy