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7149 vacancies

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Manager (team leader)
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Job Offer - Conference & Banqueting Waiter/ess - Pullman London St Pancras - Accor Jobs



Conference & Banqueting Waiter/ess

Job Reference 511699 Profession Seminar and banquet | Seminar and Banquet team member (m/f)

Hotel or Entity Pullman London St Pancras Managed hotel

Central London / West End
London (England)
United Kingdom 
Pullman London St Pancras Launched in 2007, Pullman has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Pullman presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Pullman has combined the needs of business and leisure travellers and proposes a BLeisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Pullman hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 25-11-2019
Gross annual salary : 16933 GBP


Level of Education
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

As a Conference & Banqueting Waiter/ess we are looking for people who have:
• A good rapport with guests
• The ability to work under pressure and work well in a team environment
• A Customer focused attitude and will look after our guests during their conference stay
• A high level of personal cleanliness and presentation
• A good level of spoken English
• A basic knowledge of the MICROS system

The Pullman London St Pancras has 312 bedrooms, 17 meeting rooms including the Shaw Theatre and the GA Restaurant and Bar.

  • Excel
  • Power Point
  • Word
  • Micros
  • Opéra

Key tasks

You will be responsible for:
• Setting up of the meeting rooms and working closely within a dedicated Conference and Banqueting team to deliver an extraordinary service to our guests
• Creating a welcoming and friendly atmosphere
• Providing excellent service at meetings, lunches, coffee breaks and private dinners
• Interacting with our customers in a professional and courteous manner

Other duties include:
• Working within the Theatre Bar

We offer you:
• A great opportunity to work within a vibrant and modern hotel
• An annual bonus and a competitive salary and share of the service charge
• Amazing benefits:
o Complimentary meals on duty
o Free use of the hotel Gym and Yoga sessions
o Complimentary uniforms and dry cleaning of them
o Two complimentary weekend stays in the UK & Ireland per year
o Eurostar discounts
o Childcare and Eyecare vouchers
• Further discounts in Accor properties worldwide, brands include Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
• Excellent training and development opportunities within the hotel and throughout Accor worldwide

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.