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4897 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Cluster Revenue Analyst - Hanoi Thai Ha - Accor Jobs



Cluster Revenue Analyst

Job Reference 516238 Profession Revenue Management | Multi-hotel Revenue Manager (m/f)

Hotel or Entity Hanoi Thai Ha Managed hotel

Ha Noi
Hanoi Thai Ha Novotel Hanoi Thai Ha is located at the heart of Hanoi, within a short distance of the Old Quarter and the Vietnam National Convention Center. The stylish hotel offers comfortable rooms, suites, apartments, an All-Day Dining restaurant, rooftop bar, lobby bar, poolside bar, Premier lounge, 5 modern meeting rooms, a Grand Ballroom and the In Balance Spa and fitness centre.
The hotel is situated just a short distance from the main tourist attractions, such as Hoan Kiem Lake, The Temple of Literature and Old Quarter. Perfect for both business and leisure travellers.
Discover the hotel


Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 08-10-2019


Novotel Hanoi Thai Ha


Level of Education
Bachelor / Licence
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

• Diploma in Tourism / Hospitality Management
• Prior experience in Revenue Management is an asset. Minimum of 2 years of experience as Sales Manager / 3 years of experience as Front Office or Reservations Manager /
2 years of experience in a related field
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities

  • Excel
  • TARS
  • Opéra

Key tasks

Revenue Management

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends

• Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand
factors and which are managed through all distribution channels

• Maintain rates which promote integrity and which protect the relationships with long term customers

• Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel

• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements
changes in distribution plan accordingly

• Completes all rooms and revenue forecasting to accurately project unconstrained demand

• Ensure that appropriate overrides are in place, special events are accurately loaded in the system

• Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical

• Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines

• Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace

• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes

• Chairs and prepares materials for the weekly Revenue Management Meetings

• Prepares revenue updates as required

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs
of the business

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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