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7201 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Cluster Revenue Analyst - Hanoi Thai Ha - Accor Jobs



Cluster Revenue Analyst

Job Reference 516238 Profession Revenue Management | Multi-hotel Revenue Manager (m/f)

Hotel or Entity Hanoi Thai Ha Managed hotel

Ha Noi
Hanoi Thai Ha Designed for natural livingNovotel, the Accor group’s mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children’s areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 08-10-2019


Hanoi Novotel Thai Ha


Level of Education
Bachelor / Licence
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

  • Excel
  • TARS
  • Opéra

Key tasks

Overview of duties
"• Is responsible for the implementation of multi-brand RM methods in a dedicated region in order to maximize the turnover in accordance with brand’s marketing, country, area, hotel strategies and customer’s needs.
• Is responsible for having all the revenue management processes in place in his/her perimeter. He/she implements the GM’s strategy on a daily basis, updates the planning, quotes the groups and alerts the GM, when market deviates from the strategy
• Is in charge of helping the hotels to reach and beat their operational turnover budget.
• Support the GMs in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimisation."
Main responsibilities
"• Regularly check the input and quality of data (correct segmentation, denials tracking, etc);
• Ensure, through an adapted communication, that the hotels knows how to input correct data into the PMS systems;
• Update the event database (e.g. in RMS)."
"• Analyze the hotel performance in the RMS as a basis for strategy decisions;
• Analyze the results on a montly basis, by day of week, day type, segments and by comparison with competitors (benchmark);
• Analyze the contracts performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken;
• Survey the market, the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies. "
"• Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;
• Ensure the optimal distribution of large volume requests (Business and Leisure Groups) into the same hotels on the market place; calculate availability and minimum rate for the requests by using group quotation;
• Provide dynamic forecasts, compared to the strategy of the GM and budget;
• Act as a support in the preparation of the annual revenue budget."
"• Consult daily the recommendations;
• Implement the strategy in inventory and distribution tools;
• Implement and communicate on:
- minimum stay,
- closed to arrival,
- room category up-selling;
• Recommend on strategy changes in the revenue management systems, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behaviour changes (new events, cancelled conferences, etc);
• Optimize the distribution channels."
"• Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;
• Check regularly the implementation of the defined strategies (brand, place, hotel)."
"• Communicate daily with the reservation and front office teams of the hotels for booking procedures and quality topics.
• Comunicate regularly through meetings or conf call with the GM about :
- revenue management results and indicators
- potential optimization opportunities, market place and competitive information, booking stand and setting selling strategies;
- analyzis of the last months, discussing future trends. Decision about multi-hotel issues
Communicate regularly
• Organize monthly Sales and DOP Meeting with the DOP, Director of Sales and Director of RM, (eventually with other Market place Multi-hotel RM’s, if any) about analyzing the last months and discussing identified future trends;
• Attend the Market place meeting every three months that is organized for all hotels of the market place and
the central departments, to harmonize the synergy and taking decisions on main future actions."

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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