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5133 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Guest Service Center Manager宾客服务中心经理 - 合肥万达铂尔曼&诺富特&美居酒店 - Accor Jobs



Guest Service Center Manager宾客服务中心经理

Job Reference 475426 Profession Revenue Management | Hotel Revenue Manager (m/f)

Hotel or Entity 合肥万达铂尔曼&诺富特&美居酒店

Middle China
Mainland China 
合肥万达铂尔曼&诺富特&美居酒店 Accor 是世界领先的旅行与生活方式集团与数字化革新者,在 100 个不同的国家/地区拥有超过 4,500 家酒店、度假村和公寓,为您提供独特的体验。 我们拥有无与伦比的国际酒店品牌组合,从豪华型到经济型,应有尽有。我们的产品组合包含的传奇式酒店如新加坡莱佛士酒店和伦敦的 The Savoy 酒店。 50 多年来,Accor 一直为客人提供出色的体验。 本集团已成功扩大其服务范围,成为全球豪华私人公寓出租领域的领袖,在世界各地拥有超过 10,000 家迷人的酒店。Accor 也积极主动提供礼宾服务、联合办公空间、世界一流的餐饮体验、活动管理和各种数字化解决方案。 超过 250,000 名员工的全球团队致力于履行我们的首要使命:让每位客人感到宾至如归。 此外,我们的客人可以访问世界最具吸引力的酒店忠诚计划之一 - Le Club Accor 计划。
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 36
Status Full Time
Anticipated Start Date 16-05-2018


Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
3 to 5 years
Languages essential

Key tasks

You are responsible for implementing strategies to optimise the revenue of your hotel. You are in charge of deploying the relevant processes, training, methods and tools and you ensure that all of the Revenue Management processes are operational in the hotel. You carry out strategic analyses to optimise the hotel revenue, and you ensure that they are always consistent with the market. You gather the information required to establish a reservation and events data base. You analyse the hotel's performance and monitor the market and competition. You suggest solutions for adapting the strategy. You carry out a monthly analysis of results. You communicate the relevant processes to reservations and reception teams. You regularly check and update the quality of data. You monitor market prices. You participate in establishing the annual budget. You decide which strategy to use. You calculate availability and provide forecasts in relation to the budget and strategy. You make recommendations to change the strategy so as to react quickly to changes in customer behaviour. You optimise the distribution channels.