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5182 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Concierge Supervisor - Sofitel Foshan - Accor Jobs

Sofitel

15/03/2019

Concierge Supervisor

Job Reference 487957 Profession Reception | Concierge (m/f)

Hotel or Entity Sofitel Foshan Managed hotel

City
Foshan
State
South China
Region/Country
Mainland China 
Sofitel Foshan World Class Hotels & French EleganceSofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 36
Status Full Time
Anticipated Start Date 15-03-2019

Contact

Wei Miley
H8719-HR2@sofitel.com
+86 0757 2881 2222

Skills

Level of Education
Vocational education
Areas of study
Other
Languages essential
Mandarin
English

Key tasks

1, Supervises and guides the Concierge to ensure the policies and procedures are adhered to.


2, Supervises the Concierge operation and work flow to maximize guests’ satisfaction.


3, Is thoroughly familiar with all emergency procedures and ensure the safety of all hotel employees and guests at all times.


4, Ensures arriving guests are welcomed warmly and departing guests are sent-off fondly.


5, Assumes other duties as assigned by the Chief Concierge.



Qualifications

1, Effective communication skills in both Chinese & English.

2, Independent, committed and well-organized.

3, Be familiar with the front desk system.

4, Have good command of Word & Excel.

5, Possess the ability to handle with tough affairs.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.