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7209 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Assistant Front Office Manager - Mercure Bangkok Sukhumvit 11 - Accor Jobs



Assistant Front Office Manager

Job Reference 501727 Profession Customer Experience and Loyalty | Guest Experience and Satisfaction

Hotel or Entity Mercure Bangkok Sukhumvit 11 Managed hotel

Mercure Bangkok Sukhumvit 11 Equally adapted to leisure and business customers, the Mercure network unites hotels that are all different but with common characteristics: professionals of passionate and attentive hospitality, the atmosphere of charmed places with a feeling of tradition and classicism, a standard of quality guaranteed by a brand with international renown.
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 19-06-2019


Singsorn Sirikanya


Level of Education
Bachelor / Licence
Areas of study
Professional experiences
1 to 2 years
Languages essential

Essential and optional requirements

  • Micros
  • FOLS

Key tasks

- Behaves and acts in an exemplary fashion, embodying the brand mindset.
- Helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments.
- Helps employees improve their skills and provides support for career development.
- Through his/her actions and presence at the reception, transmits the Front Office Manager’s instructions and priorities.
- Handles any guest complaints or contentious issues that cannot be settled directly by a receptionist or the Receptionist Team Leader, providing a rapid solution.
- Ensures the respect of procedures and hygiene and safety standards.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.