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6352 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Assistant Front Office Manager - Mercure Bangkok Sukhumvit 11 - Accor Jobs

Mercure

13/08/2019

Assistant Front Office Manager

Job Reference 501727 Profession Customer Experience and Loyalty | Guest Experience and Satisfaction

Hotel or Entity Mercure Bangkok Sukhumvit 11 Managed hotel

City
BANGKOK
State
Bangkok
Region/Country
Thaïland 
Mercure Bangkok Sukhumvit 11 Equally adapted to leisure and business customers, the Mercure network unites hotels that are all different but with common characteristics: professionals of passionate and attentive hospitality, the atmosphere of charmed places with a feeling of tradition and classicism, a standard of quality guaranteed by a brand with international renown.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 19-06-2019

Contact

Singsorn Sirikanya
ha247-hr1@accor.com
6602120888

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
Thai
English

Essential and optional requirements

  • Micros
  • FOLS

Key tasks

- Behaves and acts in an exemplary fashion, embodying the brand mindset.
- Helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments.
- Helps employees improve their skills and provides support for career development.
- Through his/her actions and presence at the reception, transmits the Front Office Manager’s instructions and priorities.
- Handles any guest complaints or contentious issues that cannot be settled directly by a receptionist or the Receptionist Team Leader, providing a rapid solution.
- Ensures the respect of procedures and hygiene and safety standards.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.